_{15th December, 2025}

Senior Project Support Officer (Mental Health Charity)

Location: Central Bristol
Hours: 37hrs per week (Mon–Fri)
Salary: £32,707 per annum
Contract: Fixed Term Control Until 31st March 2026

Role Overview
We are seeking a highly organised and proactive Senior Project Support Officer to provide programme and project support within a complex; multi-partner initiative focused on improving outcomes for people experiencing multiple and overlapping disadvantages. Working closely with senior leadership, the postholder will play a central role in planning, coordinating, and supporting the effective delivery of a range of workstreams and projects.
The role requires strong project management skills, the ability to work across organisational boundaries, and confidence supporting governance arrangements at a senior level. The postholder will contribute to the development and maintenance of effective systems, processes, and reporting, ensuring delivery is well-coordinated, monitored, and continuously improved. A collaborative, inclusive approach and a commitment to co-production, partnership working, and equality is essential.

Key Responsibilities

Provide high-quality programme and project support to senior leaders, supporting planning, coordination, and delivery across multiple workstreams
Take responsibility for coordinating specific projects, working with internal teams and external partners
Develop, maintain, and quality-assure project documentation including plans, briefing papers, correspondence, risk registers, and delivery schedules
Support governance arrangements by organising meetings, preparing papers, taking minutes, tracking actions, and liaising with chairs and members
Coordinate administrative and operational support to ensure the smooth running of strategic and delivery activity
Monitor progress against plans, identify risks and issues, and support escalation and resolution where required
Produce clear, timely programme and project reports for internal use and external stakeholders
Support workstream leads with planning sessions, workshops, reviews, and other delivery activity
Contribute to the development and improvement of project management systems, processes, and governance arrangements
Present information and explain complex issues to a range of partners and stakeholders
Support project closure activity, including post-project reviews and capturing learning and lessons
Provide guidance and support to administrative colleagues and team members when required
Contribute to learning, monitoring, and evaluation activity, including supporting effective data collection
Carry out the role in line with organisational values, promoting equality, diversity, inclusion, and collaborative working
Undertake other reasonable duties aligned with the role and offering development opportunities, with appropriate support

Requirements

Proven experience providing project or programme support within complex or multi-stakeholder environments
Strong organisational skills with the ability to manage multiple priorities and deadlines
Sound understanding of project management principles, tools, and governance
Confidence working with senior stakeholders, partners, and external organisations
Excellent written and verbal communication skills, including the ability to produce clear briefing papers and reports
High level of competence in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Ability to work independently, use initiative, and collaborate effectively as part of a team
Understanding of, or commitment to learning about, the challenges faced by people experiencing multiple disadvantage
Commitment to equality, diversity, inclusion, and co-production approaches

For more information on this role please contact Nathan Jackson on 0117 923 9100 or apply with an up-to-date CV

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Senior Project Support Officer (Mental Health Charity)