Summary

The Outreach Service Coordinator is responsible for engaging and documenting unhoused individuals and families in Lafayette and the surrounding areas, directing these individuals to CCA services. All employees are expected to learn and exhibit the core values of Catholic Charities of Acadiana as defined in the employee handbook and on the CCA website.

Duties will include but are not limited to the following:

Street outreach in the downtown area of Lafayette
Engagement & Assessment
Document readiness
Medical advocacy
Transportation services
Attend training assigned by supervisor
Any additional duties assigned by supervisor

Job Qualifications

Education - Minimum of a high school diploma/GED. Bachelor's degree preferred.
Experience
- 2 years of service coordination or related social service experience
- Knowledge of homelessness and housing programs helpful.
- Experience providing services for individuals experiencing homelessness.
- Exceptional problem resolution/de-escalation skills
- Maintain appropriate behavior and personal boundaries
- Exceptional oral and written communication skills
- Valid LA driver's license and an insured motor vehicle in which to transport clients

Job Specifications

Medium: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. 100% of the time.
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance

Catholic Charities of Acadiana

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Outreach Service Coordinator