Description

EMPLOYER INFORMATION:

Clifford Beers is a mental health clinic serving children and families. Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities.

PURPOSE:

The individual will engage families who have received a Family Assessment Response from DCF. The Parent Navigator will work as part of the team which includes the family, Community Support Worker and other involved supports to facilitate the engagement of the family. The Parent Navigator will connect the family to concrete, traditional and non-traditional supports within the community.

KEY RESPONSIBILITIES:

Working collaboratively with the Community Support Worker, family and involved supports
Utilizing the wraparound family team model
Traveling within the Greater New Haven servicearea to provide services
Partnering with the family and other supports, to develop a strengths-based, family-driven plan of care
Participating in child and family team meetings
Advocating, empowering and mentoring families to take the lead in their own plan of care
Documenting all contacts with families/ supports
Other duties as assigned by Supervision

SKILLS:

Must be able to demonstrate:

Family Engagement:
- Knowledge of person centered care
- Appropriate guidance and facilitation skills of families in the context of the culture, health status, and health needs
Technical:
- Knowledge of basic group skills
- Basic negotiation skills
- Ability to delegate tasks, responsibilities, etc.
- Excellent time management skills

Bilingual Spanish a plus

Qualifications

EDUCATION and EXPERIENCE:

High School Diploma
Minimum of 3 years’ experience with families in need

REQUIREMENTS:

Valid driver’s license and reliable transportation

TRAVEL:

This role may require travel throughout the Greater New Haven area.

Physical Abilities:

25% of the time is spent making repetitive motions.
35% of the time spent sitting.
20% walking, bending, standing, stooping, crouching or kneeling.
25% of the time is spent using hands to type, write, or use controls
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Environmental Conditions

Indoors, Environmentally controlled
Close Physical Proximity to coworkers

COMPETENCIES:

Must demonstrate the following competencies:

Diversity and Inclusion:
Foster an environment in which all members of the Clifford Beers community, from staff to partners and clients, are treated equitably and are able to contribute fully and meaningfully to the mission of Clifford Beers. Employees must make every effort to:

Treat others with respect
Practice cultural humility
Elicit and welcome different points of view
Be committed to advancing Health Equity and trauma-informed anti-racist activities, including but not limited to participating in training and collaborating in related workgroups.

Integrity:
Act ethically with honesty and consistency regardless of the situation. Employees must make every effort to:

Be accountable for his or her own actions
Make decisions based on what is better for the families and employees
Build and maintain trust among co-workers and our families
Uphold honesty in all actions

Excellence:
Commitment to deliver outstanding practices in both managing the organization, service delivery, and collaborating with partners. Employees must make every effort to:

Utilize data and research to provide the highest quality of care
Regularly participate in professional development to stay abreast of most recent and progressive practices
Promote continuous quality assessment and improvement

Communication:
The ability to express oneself clearly and professionally both in writing, conversations, and in nonverbal communication with others. Employees must make every effort to:

Oral Communication

Speak clearly and in an organized manner that can be easily understood
Express ideas concisely and respectfully
Summarize or paraphrase his/her understanding of what others have said to verify understanding and prevent miscommunication
Hold herself or himself accountable for pitch, speed, tone and volume of voice while speaking
Show understanding of professional and cultural implications of body posture, stance, gestures, proximity to listener, facial expressions and appearance

Written Communication

Write clear and concise sentences devoid of grammatical and spelling errors
Tailor writing style to the audience of the message
Write in a respectful and tactful manner

As an organization committed to Anti-Racist practice, we strongly encourage people of color, LGBTQ+, veterans, parents, and individuals with disabilities to apply. In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc.)

If you need reasonable accommodations at any point during the interview process, please let us know.

We are an equal opportunity employer who will welcome everyone to our team

Clifford Beers Community Care Center

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