Description

Senior Director, Nonprofit Network

Department: Programs
Reports To: Senior VP, Programs

Location: Hybrid – Alexandria, VA

FLSA Status: Exempt
Position Type: Full Time

Good360 is Closing the Need Gap to Open Opportunity for All

Join a fast-growing organization with a strong culture and powerful mission! As the global leader in product philanthropy and purposeful giving, Good360 partners with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100,000 diverse nonprofits that support people in need. Good360 is the link between organizations with so much to give and communities in critical need, closing that gap and opening new opportunities for all. Since 1983, Good360 has distributed more than $18 billion in needed goods, including more than $3 billion in goods in 2025 alone. Good360 has been named the #2 charity on the Forbes list of America’s Top 100 Charities for 2023 and 2024 and has a 4-star Charity Navigator rating.

The organization has also been recognized as both a top workplace in the Washington, DC metro area (by the Washington Post) and as a top nonprofit to work for in the United States (by NonProfit Times).

Position Summary

The Senior Director, Nonprofit Network leads the strategy and execution of Good360’s nonprofit partner network—the foundation of the organization’s mission and impact. Good360’s nonprofit partner network—the foundation of the organization’s mission and impact. This role helps set the strategic vision, performance standards, and operating model for the network while leading a team of staff on the Nonprofit Development Team and others as determined necessary. The Senior Director ensures strong alignment between nonprofit capacity and corporate donor priorities, enabling collaboration, scalable programs, effective partnerships, and measurable social impact.

Key Responsibilities include, but are not limited to the following:

Strategic Account & Network Oversight

Provide leadership oversight of Good360’s non-profit members, ensuring alignment with organizational strategy, donor expectations, and impact goals.
Establish frameworks and standards for strategic account planning, guiding Nonprofit team members in strengthening donor engagement, satisfaction, long-term partnership value, and compliance.
Identify enterprise-level opportunities for growth across the nonprofit network, including expansion of existing relationships and integration of new partners.
Serve as an escalation point for complex or high-impact partner challenges, engaging executive leadership as needed.
Set expectations for execution quality, timeliness, and overall partner experience.
Partner with the data intelligence team to establish performance metrics, dashboards, and insights to assess program effectiveness, network health, and impact outcomes.
Partner with the operations team to ensure nonprofit network readiness and operational excellence to support efficient, timely, and high-quality distribution of donated goods.

Continuous Improvement & Optimization

Drive continuous improvement of nonprofit-facing operations to increase efficiency, scale, and impact.
Strengthen network capacity and equity by proactively identifying risks and growth opportunities.
Leverage data and insights to inform strategy and enhance overall performance.

Team Leadership

Ensure consistent, high-quality communication with internal and external stakeholders regarding network performance, opportunities, and challenges.
Oversee the development of reporting and insights for senior leadership and key corporate partners.
Represent Good360 in senior-level partner discussions, presentations, and sector engagements as appropriate
Exercise sound judgment in complex, ambiguous, and high-impact situations.
Lead, manage, and develop a high-performing team responsible for partner relationships and network execution.
Build team capacity through coaching, mentoring, and professional development, ensuring readiness to support current and future network needs.
Foster a collaborative, inclusive, and results-driven team culture that reflects Good360’s values.
Other duties as assigned.

Qualifications

Qualifications/Requirements

10+ years of direct experience working at a non profit organization including experience in nonprofit partnerships and network development
Bachelor’s degree in nonprofit management, public administration, business, or a related field required, or equivalent years of experience; Master’s degree preferred
At least 5 years in a leadership role at a non-profit organization
Demonstrated success leading and managing high-performing teams at a non profit organization responsible for complex partner relationships and program execution
Proven experience designing, scaling, and optimizing partner networks or multi-stakeholder ecosystems at a non profit organization
Strong strategic, analytical, and systems-thinking skills, with the ability to translate strategy into operational excellence through teams
Excellent senior-level communication and relationship management skills
Experience working cross-functionally in a matrixed organization, ideally with both corporate and nonprofit partners
Deep understanding of the nonprofit sector and a strong commitment to Good360’s mission and values

Benefits

Our team is Good360’s greatest asset. We recognize that our team members contribute valuable skills, knowledge, experience, and passion that is critical to the pursuit of our mission and our progress toward closing the need gap. That is why we offer our team members numerous perks and benefits, including:

Medical, dental, and vision coverage programs
Employer paid Short-term and long-term disability and life insurance coverage
403B plan with matching
Additional supplemental benefits include – FSA Plans, Accident Insurance, and supplement Life/AD&D coverage
Generous and flexible paid time off policy
Volunteer time off policy
Hybrid work environment

Salary Range
$140,000 – $150,000 annually

Note: Compensation is based on a candidate's experience, skills, education, and geographic location. This range is based on Washington, D.C.–Maryland–Virginia (DMV) market data; offers to candidates outside this area will reflect local market data.

Work Location

Hybrid, based in our Old Town Alexandria, VA office (minimum of two days per week with Tuesday as an anchor day)

Note: While hybrid is strongly preferred, we are open to considering fully remote candidates residing in CO, DE, DC, FL, GA, IL, IN, KY, MD, MN, NE, NV, NC, OH, OR, PA, TN, TX, VA, WA, WV.

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Senior Director, Nonprofit Network