Description

Job Summary:

The Program Assistant for Workforce Development & Adult Learning will work with the Director and Program Coordinator to provide clerical support and help coordinate, outreach, and recruitment administer GLCAC’s English for Speakers of Others Languages (ESOL) program.

Essential Functions/Key Responsibilities:

Organize student enrollment for the Adult Learning Program with the Program Coordinator
Schedule assessment appointments by calling clients on the waiting list
Support the Director and Program Coordinator to create attendance sheets per class
Promote the agency’s services, activities, or events by distributing flyers, setting up displays, or any other outreach effort, and supports student recruitment
Support the Instructors to monitor class attendance
Maintain inventory of books and classroom materials
Create, update and arrange waiting list database and placement reports as needed
Enter survey data to capture participation and measure the outcome and prepare program reports
Conducting students’ surveys to identify needs and gathering former students’ exit follow-up outcomes
Recording data about community needs, participation rates, and outcomes of events and programs
Maintaining a tracking system for the program employment retention
Flexible schedule is required
Other duties as required by GLCAC

Skills & Qualifications:

Associate degree or High School graduate
Responsible, self-motivated, and able to carry out and prioritize multiple ongoing projects
Excellent verbal and written communication skills
Strong customer service skills and ability to work with a diverse clientele
Strong computer skills a must; proficient in Microsoft Office suite, especially Excel
Thrives in a fast-paced work environment
Willingness to work a flexible schedule including evenings
Strong work ethics, and a commitment to the mission of GLCAC
Bi-lingual Spanish-English (both written and spoken)
Must have a suitable CORI and SORI completed within the first thirty (30) days of employment.

Desirable Qualifications:

Experience working in a diverse multi-cultural communit
Relevant experience in community development/workforce development programs

Other:

Supervisory Responsibility: None

Travel: May be required

Physical Demands: This job regularly requires the employee to sit, walk and stand as well as use hands repetitively to handle or operate standard office equipment. The employee is occasionally required to kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment: This job operates in a professional office environment and uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and fax machines.

Greater Lawrence Community Action Council

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