Description

TITLE: Philanthropy Associate

STATUS: Full-time, Year-round

LOCATION: In-Person or Hybrid In-Person/Remote (from approximately June 1st to August 31st, onsite work is required in Becket, with a 6-day work week during the Festival).

REPORTS TO: Philanthropy Operations Manager

DEPARTMENT: Philanthropy

WORKS WITH: Philanthropy team and across all departments on behalf of Philanthropy COMPENSATION: $45,000 - $55,000 (Grade 2)

BENEFITS: Health and dental insurance, FSA, 403b matching contribution, paid time off, lifeinsurance, short- and long-term disability, Employee Assistance Program, and housing options might beavailable.

SUMMER ONLY: Three meals a day, free access to classes, performances, talks, and studio usage.

The Philanthropy Associate will play an important role in all aspects of fundraising for Jacob's Pillow during his/her/their tenure. The Associate will be involved with essential areas, including gift processing on a daily basis, writing correspondence, acknowledgments, database entry, providing administrative support to the Chief Philanthropy Officer, as well as supporting the delivery of front line customer service and special events. This position is an opportunity to participate in many aspects of non-profit and performing arts fundraising and to be a key contributor to a high-performing and creative team.

RESPONSIBILITIES

Enter all gifts, grants, and pledges into the database, including appropriate coding, copying, and filing.
Work closely with both Philanthropy team-mates and the Business Office to answer all coding and list questions and reconcile donations directly with the Finance team on a regular basis.
Serve as a front-line customer service representative for the Philanthropy team as needed, both remotely and on the Pillow campus, when on site.
Support the Membership and Individual Support Manager to develop and implement both membership and annual giving donor appeals and renewals.
Create and deliver timely and meaningful acknowledgments for donations, and lead the process to be sure that all gifts are acknowledged within two business days of gift receipt.
Learn and anticipate donor relationships and provide timely updates to leadership about incoming gifts, contacts, and complaints.
Develop and deliver prospect profiles using the robust tools available and independent research.
Assist in delivering special events and programs both online and in-person to support stewardship and cultivation.
Generate lists with accuracy and timeliness.
Support the Philanthropy Operations Manager in assuring the accuracy of system data and monitor the resolution of data faults and errors through a process of weekly quality assurance.
Produce reports and assist with general analysis of data as it relates to fundraising and donor recognition.
Manage the coding of invoices and expenditures on a monthly basis for the department, as well as credit card receipt coding and filing for the Chief Philanthropy Officer and the Associate Director of Philanthropy, Major Gifts, and Individual Support on a timely basis.
Participate in organization-wide activities and planning.
Related tasks as assigned.

Qualifications

REQUIRED QUALIFICATIONS

1-2 years of fundraising or related experience required, with relevant and transferable skills such as customer relations and project management.
HS Diploma or Equivalent
Excellent organizational, written and oral communication skills.
Creative, attention to details, and goal-driven.

PREFERRED QUALIFICATIONS

Associate’s Degree preferred
Direct experience with donor engagement in performing arts is preferred.

WORKING CONDITIONS/PHYSICAL DEMANDS

SKILLS & QUALITIES

Demonstrated organizational skills.
Proficiency using Tessitura or a similar CRM database system.
Basic understanding of financial systems and gift entry.
Agility to work in a fast-paced environment.
Ability to take initiative and work independently as well as part of a team.
Solutions-oriented approach and positive attitude.
Passion for and knowledge of dance and the performing arts are strongly desirable.

*Not sure you meet 100% of the qualifications? Research shows that men apply for jobs when they fulfill an average of 60% of the criteria, but women tend to apply only if they meet 100% of them. Yet, people who are systematically marginalized tend only to apply if they meet every requirement. We encourage you to apply if you believe you could excel in this role. Please use your cover letter to tell us about what you hope to bring to this role. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. So, whether you're returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.

APPLICATION PROCESS

Video and/or audio applications are welcome (though not required), in addition to written expressions of interest.

Interview Stages: Candidates can expect to engage in up to three rounds of interviews, all conducted virtually via Zoom.

Additional Documents: We may ask for a writing sample or a sample spreadsheet to better understand your expertise and fit for the role.

Accessibility Accommodations: Should you require any accommodations to facilitate your application, please don’t hesitate to reach out to us at hr@jacobspillow.org. We are committed to providing support throughout the application journey, whether that’s through email, a phone conversation, or a video call.

Jacobs Pillow Dance Festival

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Philanthropy Associate