Job Details

Joybound - Walnut Creek, CA

Full Time

$115,000.00 - $132,000.00 Salary/year

Nonprofit - Social Services

Description

We are seeking a dynamic and experienced individual to join our team as the Director of Community Engagement. This pivotal role will oversee various aspects of our organization, including volunteer and foster programs, humane education, and community outreach. The successful candidate will be responsible for strategic planning, budget oversight, revenue goals, and the development and achievement of key performance indicators (KPIs).

If you are passionate about animal welfare, community engagement, and making a positive impact, w

About Us: Joybound People & Pets (formerly ARF) is a dedicated and passionate organization committed to celebrating and promoting the human-animal bond. We strive to create a world where every person and pet can find unconditional love. If you believe people and pets are better together, then Joybound might be the place for you!

Position Summary: The Director of Community Engagement will direct our volunteer and foster programs, humane education, and community outreach with the goal of expanding awareness, engagement, and support of Joybound. This professional will be responsible for strategic planning, budget oversight, revenue goals, and the development and achievement of key performance indicators (KPIs) for the respective areas.

Responsibilities:

Lead by action and example to advance a culture of positivity, professionalism, trust, transparency, empathy, and excellence at Joybound.
Serve as a positive contributing member of Joybound’s leadership team (L-Team)
Coach and guide team members, providing ongoing direction, example, mentorship, resources, feedback, and accountability to elevate individual and team performance.
Advance Joybound’s strategic initiatives and annual goals through effective management and cross-departmental collaboration.
Design and implement innovative strategies for effective community engagement, including volunteer recruitment, retention, and recognition programs.
Oversee the foster program team, ensuring the well-being of animals in temporary care and maintaining strong relationships with foster families.
Direct humane education initiatives, collaborating with schools and community groups.
Represent the organization at community events, meetings, and conferences. Secure community/service club meetings and present on Joybound’s behalf.
Refine infrastructure and methodology to recruit, liaise, train, support, recognize, and reward, Joybound’s volunteer community to expand its ranks and reach, specifically including the Pet Hug Pack and foster network.
Develop and execute community outreach programs to increase awareness and support for the organization's mission.
Provide budget oversight to ensure financial goals are met, and resources are allocated efficiently.
Set and achieve revenue goals through birthday parties and other creative events.
Establish and monitor key performance indicators (KPIs) to evaluate the success of community engagement efforts.

Qualifications

Education Requirements:

Bachelor's degree in a relevant field (non-profit management, animal science, communications, etc.).

Proven experience in volunteer management, with a track record of successful recruitment, training, and retention.
Strong strategic planning skills and the ability to develop and implement effective community engagement initiatives.
Experience in budget management and achieving financial goals.
Excellent communication and interpersonal skills, with the ability to engage and inspire diverse audiences.
Demonstrated success in meeting revenue targets.
Ability to develop and monitor key performance indicators to assess program success.
Previous experience in a leadership role managing direct reports. Includes focus on mentorship and team development.
Superior communication skills: effectiveness in presenting to small and large groups, strong written and verbal skills, and the ability to synthesize and share information quickly.
Committed to cultivating and working with a diverse group of staff, volunteers, and community.
Ability to communicate in a pleasant, courteous, and tactful manner.
Sound judgment, calm demeanor, and professional poise.
Competence with internet search tools, social media applications, and Microsoft Office or G-Suite suite programs (Word, Excel, Sheets, Docs, PowerPoint, Slides, etc.).
Must have a valid California Driver’s License, must not have more than two at-fault incidents in a three-year period and no major at-fault violations in the last ten years, and must be insured.

Physical/Environmental Requirements:

Willingness to accommodate animals in the workplace and work in an environment that includes constant exposure to animals and animal allergens.
Lift and move items and, on occasion, animals weighing up to 40 pounds for short distances.
Attend events as needed, which may require driving an automobile.

Hours:

Full-time exempt position requiring a minimum of 40 hours per week, including occasional evening and/or weekend work. Hours and workdays may vary according to the needs of the department. This position is an onsite role. A hybrid schedule may be considered following 90 days of employment.

Joybound People & Pets

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Director of Community Engagement