Job Title

Bilingual Victim Advocate

Reports to

Crisis Program Coordinator

Salary Range

Varies

Position Overview:

Julie Valentine Center is seeking a dedicated and compassionate Spanish speaking Bilingual Victim Advocate to provide support, crisis intervention, and advocacy for survivors of sexual violence. The ideal candidate will demonstrate trauma-informed care, cultural competence, compassion, and advocacy for clients and their loved ones during times of crisis and provide support and empowerment to survivors.

Job Description: The bilingual Victim Advocate is responsible for serving victims of sexual assault and their families and participating in community education and prevention efforts.

Compensation and Benefits

This is a full-time salaried position
Julie Valentine Center provides a comprehensive agency-paid insurance package for each employee, which includes health and dental coverage.
Julie Valentine Center values work-life balance and offers generous paid time off as well as extended paid holidays to support rest and renewal.

Essential Duties and Responsibilities:

The following is not an exhaustive list of responsibilities. This list of essential duties and responsibilities is intended to provide a representative summary of the major duties and responsibilities performed. Incumbents may be required to perform job- related tasks other than those specifically presented in this job description.

Direct Service/ Case Management

Provide crisis intervention services by answering the hotline and responding to assault victims in the ER.
Serve as primary staff for first follow-up contact with Spanish speaking survivors within 24 hours following a hospital accompaniment or hotline call.
Participate in the rotating staff on call schedule for the hotline and ER accompaniment during times the center is closed.
Provide support, on-going case management and personal advocacy for clients through follow-up phone calls, in person meetings, trauma intervention services and other assistance as appropriate.
Assist victims and families with referrals to community resources as appropriate.
Assist in scheduling Spanish speaking clients for services.
Maintain client information and contacts in accordance with agency policy and funding requirements. The incumbent will have primary responsibility for ensuring client information is properly recorded and maintained following hotline calls and ER accompaniment.
Assist clients with completing victim compensation forms.
Provide interpretation for Spanish speaking clients during any agency services to include but not limited to forensic interviews, family advocate sessions, and intakes.
Work collaboratively with Crisis Coordinator and other agency staff to provide highest quality services to clients.

Education and Community Awareness

Assist in planning and coordinating education programs and community awareness events.
Promote agency services and a positive image of the agency to the community.
Act as a liaison to our Hispanic community partners.

Administrative

Participate as a member of the JVC Team, participate in weekly Crisis Program staffing and attend agency staff meetings and supervision meetings.
Participate as a member of the JVC Team and attend fundraisers and other activities as assigned.
Complete Crisis Program’s 26-hour advocate training and participate in quarterly advocate training.
Participate in the Sexual Assault Response Team (SART) meeting on a quarterly basis and promote collaboration across member agencies.
Update center’s community referral and resource guide.
Maintain Victim Service Provider (VSP) credentials by completing annual training requirements.
Enhance professional growth and development through activities such as professional affiliations, conferences, workshops, etc.
Perform other duties as assigned and/ or requested.

Job Requirements:

Minimum Education: Bachelor’s degree in human services related field

Minimum Experience:3 years preferred

Job Specific Knowledge, Skills, and Experience: Must be bilingual in English/Spanish; have excellent written and verbal communication skills; experience and skill in providing crisis intervention and case management to victims of interpersonal violence; knowledge of criminal justice system and victim services.

Julie Valentine Center is an EEO Employer - M/F/Disability/Protected Veteran Status

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Julie Valentine Center

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