Description

Our Mission: Providing people the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities and talent our employees bring to the workplace represents an essential part of our culture.

Job Title: DSP/Job Coach

Department: Mission Programs/Adult Services

Reports To: Director of Adult Services

Classification: Non-exempt

EEO-1 Category: Service Workers

Safety Sensitive: Yes

Supervises: N/A

Job Summary

Provides support and direction to service participants; conducts job skills training and monitors how work is being done. Performs a variety of routine direct care duties to support, supervise, and instruct service participants and to promote their dignity, safety, health, and welfare. Follows and implements established program standards and procedures.

Essential Job Duties

Implements daily programming for service participants in the areas of work behaviors, academics, functional skills, self-care, independent living skills, extracurricular activities, socialization and communication skills through training, teaching, supervision and production
Promotes a person-centered approach that takes into consideration the service participant’s abilities, needs, preferences and choices
Develops competencies and skills to complete job duties through teaching, motivating, and instilling work ethic and values for the service participants
Communicates job related concerns to the Qualified Intellectual Disabilities Professional (QIDP) on site
Works in collaboration with QIDPs to maintain data and documentation for service participants
Provides input to QIDP and team to evaluate, access, and monitor the progress of the goals, objectives and work of the service participant
Communicates with a positive approach, solutions and concerns
Develops service participant competencies in safety and health methods and procedures
Acquires necessary resources and tools to support successful completion of tasks of service participants
Serves as a bus monitor for day programming, follows LLGI safety guidelines during transport to ensure the safety of service participants
Completes all necessary paperwork in a timely and accurate manner
Transports service participants to and from home, job sites, meetings, and other appointments
Maintains knowledge of industry trends, policies and procedures
Effectively manages time and monitors service participants’ time to ensure that work is completed
Builds trust by interacting with others in a way that gives them confidence
Contributes to team success by involving others in work processes, decisions and actions
Ensures that the customer’s perspective is a driving force behind customer satisfaction
Seeks to understand the customer/stakeholder’s circumstances, problems, expectations and needs
Identifies organizational needs and creates solutions
Builds customer and stakeholder awareness around our mission
Identifies and corrects conditions that affect service participant, employee and customer safety
Complies with safety standards
Identifies opportunities and generates ideas to improve the Adult Services Department’s objectives
Initiates action to create value, advance and meet departmental demands
Partners with Adult Services staff to identify, assess, create and implement process improvement
Participates in appropriate training, seek development opportunities, and stay current in field
Seeks to understand individual differences and values to build workplace relationship
Learns and applies new job-related information in a timely manner
Performs other duties as required or assigned.

Competencies

AdaptabilityGaining CommitmentCoachingLeveraging Diversity

Decision Making Initiating Action Managing WorkContributing to Team Success

Stress ToleranceCommunicationBuilding Trust Tenacity

Qualifications

Education, Experience and Credentials

Must have completed eight years of grade school or provide proof of ability to read at an 8th grade level (TABE, ABLE or CASAS literacy test).

Requires DSP certification or ability to become DSP certified within 120 days of employment

Knowledge, Skills and Abilities

Requires CPR/First Aid certification or ability to obtain certification within 120 days of employment.

Requires strong problem solving and record maintenance skills.

Requires proficiency with the Google business platform and/or Microsoft Office products including Word, PowerPoint, Outlook and Excel

Builds trust by interacting with others in a way that gives them confidence.

Conveys information clearly through verbal and written communication.

Requires valid driver’s license, acceptable driving record and proof of insurance.

Requires ability to work independently while fostering a strong team atmosphere.

Maintains confidentiality of information related to LLGI operations, financial matters and personnel matters.

Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and inclusion throughout the organization.

Interacts with people in a manner that enhances their dignity, privacy and confidentiality.

Requires a high level of professionalism, integrity, business conduct and ethical behavior.

Understands and follows LLGI policies and procedures.

Requires ability to be consistently at work and on time on scheduled work days.

Embraces the mission, vision and values of LLGI.

Physical Requirements

Lifts or moves up to fifty (50) pounds of clothing and house wares safely on and off retail shelving fixtures up to ten (10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet high.

Physical stamina and strength to lift and or carry up to twenty-five (25 pounds).

Pushes and pulls z-racks holding up to one-hundred (100) pieces of clothing and weighing a minimum of 150 pounds.

Requires the ability to use pallet jack with loads ranging from 100 to 700 pounds safely.

Bends and reaches into gaylords five (5) feet high to remove clothing and house wares.

Requires manual dexterity to fasten and unfasten buttons, and snaps and zippers.

Stands for long periods of time throughout the day.

Requires the ability to perform a combination of tasks for extended periods such as stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing or pulling objects.

Demonstrates visual acuity to evaluate donated items for quality

Requires the ability to identify smells to evaluate donations for undesirable odors - mold, must, dust, bodily fluids and/or urine

Requires the ability to reach by extending hand(s) and arm(s) in any direction

Environmental Conditions

Works in a light industrial/warehouse environment with exposure to heat and cold.

Subject to exposure to allergens including dirt, dust, mold, metals, rubber, plastics, latex, and pet hair.

Tools and Equipment

Basic office equipment including computer, A/V equipment, calculator, photocopier, scanner, telephone and other equipment specific to contract. Personal Protective Equipment (PPE) and Safety Equipment, Latex/vinyl gloves, wheeled spring carts, wheeled deep carts, wheeled z-racks, bushel carts, pallet jacks, stacker, bale carts, 4-wheel dollies, 4 wheel metal/plastic cages, material lifts, furniture dollies, hand trucks, and basic retail equipment, company vehicle

Regular Contacts

LLGI StaffVolunteers/Community Service Workers General Public

Donors/CustomersVendors/SuppliersService Participants

Parents/GuardiansCommunity/Business StaffSocial Services Staff

At Land of Lincoln Goodwill, we offer a variety of benefits to our employees. For more information on what LLGI offers, please click on this link: http://llgi.org/careers/ . Land of Lincoln Goodwill is also a drug free workplace and equal opportunity employer. Safety-sensitive positions offered are subject to a pre-employment drug screen, and all positions are required to have a criminal background check.

Apply today. Our Goodwill team is waiting for YOU!

Land Of Lincoln Goodwill Industries

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