Job Details

Alvernon - Tucson, AZ

Full Time

High School

None

Day

Nonprofit - Social Services

Description

Title: Navigator, Youth Homelessness Demonstration Project (YHDP)

Dept/Program: New Beginnings/YHDP

Reports to: Manager, YHDP

Status: Full-time, Non-exempt

The primary purpose of this position is to conduct navigation services and work with assigned youth and/or youth-headed families to assess their identified needs and provide referrals, education, assistance, and advocacy in those areas. In addition, this position will work closely with the community’s Coordinated Entry System to identify youth and help them quickly and efficiently obtain housing-readiness and appropriate documentation. The New Beginnings division of Our Family Services provides housing and supportive services to youth, women, and families experiencing homelessness. YHDP provides housing, navigation, diversion, case management, advocacy, and employment/educational assistance to youth aged 12-24 experiencing homelessness or other unsafe living situations.

All agency positions are expected to meet the agency standards for attendance and punctuality, positive interactions with others, effective work habits, knowledge and skills, judgment and ethics. The specific expectations and essential duties of this position include:

Effectively conducts outreach and navigation to runaway, homeless, and street dependent youth and engages these youth into program services.
Conducting outreach outdoors on foot in homeless encampments, downtown, in desert areas, on the streets, and other areas where homeless youth congregate throughout the year.
Collaborates effectively with the local homeless services continuum of care, TPCH coordinated entry system and homeless services providers.
Assists in identifying appropriate long term housing stability including family reunification, host homes, public housing programs, transitional housing, rapid re-housing, and permanent housing through lease agreements.
Connects client(s) with housing and shelter resources and obtains necessary paperwork and documentation.
Identifies needs with client(s) and completes individualized goals and safety plans.
Assists youth with enrollment in mainstream resources, linkages to behavioral health and substance use treatment services, education and workforce development services.
Document and track client(s) progress in agency specific EMR as well as HMIS.
Access Diversion flexible funds to assist with unmet needs such as rental application fees, deposits, transportation, host homes costs and other eligible supportive service costs to divert youth away from long term housing services.
Effectively links clients with appropriate community resources and advocate for client needs.
Participates in actively soliciting feedback from program participants through distributing satisfaction surveys or other approved means.
Plans for client discharge/termination in coordination with client(s) and other providers.
Other duties as assigned.

This job description is not intended to be an all inclusive list of requirements of this position, but to describe the general nature of the job and a reasonable representation of its activities. Additional related responsibilities may be identified by Our Family.

Qualifications

Qualifications:

Associate degree in a human service field or 2 years relevant experience.
Eligible to receive and maintain state fingerprint clearance.
Minimum 21 years of age
Must be vaccinated for COVID-19
Must be able to pass an extensive background check.
Strong communication and people skills
Ability to work with diverse populations.
Ability to maintain appropriate professional boundaries in working with others and in handling confidential information.
Must have the physical and sensory capabilities to locate and provide services to clients.
Computer and technological skills necessary to complete program paperwork, keep accurate and timely case records, enter and retrieve client information on a database, use agency email, and locate information on internet.
Knowledge in Microsoft Office (Word, Outlook, Excel, Power Point, etc.)

Physical Demands:

While performing the duties of this job, physical demands the employee will regularly encounter include sitting, standing, climbing stairs, walking, driving, carrying up to 20 pounds, operating a computer keyboard, firm or strong grasping and repetitive hand control, making and receiving telephone calls. The job requires the ability to work in stressful situations from time to time and remain focused for extended periods of time.

Work Environment

The worker is subject to both environmental conditions, working inside and outside.

Our Family Services

About Us

New Jobs

Navigator, Youth Homelessness Demonstration Project (YHDP)