Our client, theâ¯Central Okanagan Food Bank (COFB)â¯is a non-profit, charitable organization committed to creating a hunger-free community by providing healthy, nutritious food to those who need it most. They rely on the generosity of the community to support the work they do through the donation of food, funds, and time. These donations come from individuals, families,organizationsand community groups as well as various fundraising/food-raising efforts.â¯

The COFB isseekingan enthusiastic, hands-on leader to join its dynamic West Kelowna team. Reporting to the Operations Manager, theWest Kelowna Leadis a key frontline leadership role responsible for overseeing and coordinating all aspects of the West Kelowna location, ensuring efficient day-to-day operations and exceptional service delivery through the organization's partial-choice distribution model. This position has a direct impact on the experience of individuals and families accessing food support and plays a vital role in advancing client dignity, operational excellence, and community connection throughout West Kelowna.

The ideal candidate is an organized, compassionate leader who thrives in a fast-paced environment and is passionate about supporting the community through exceptional service and teamwork.

Key Responsibilities

Lead and coordinate all day-to-day operations of the West Kelowna location, ensuring a welcoming, respectful, and dignified experience for clients.

Oversee food rescue, inventory management, storage, and distribution processes to ensure efficient operations, food quality, andequitablefood access.

Maintainaccurateinventory controls, reporting, and documentation whileutilizingbest practices to minimize waste and maximize available resources.

Ensure compliance with food safety standards, health and safety requirements, and organizational policies and procedures.

Provide leadership, coaching, and support to staff and volunteers, including recruitment, scheduling, training, and ongoing supervision.

Foster a positive, collaborative, and team-oriented culture that promotes excellent service delivery and community impact.

Build andmaintainstrong relationships with local community organizations, donors, and partners, serving as a positive ambassador within the West Kelowna community.

Support andparticipatein community events, food drives, and engagement initiatives that advance the organization's mission and visibility.

Maintain a clean, organized, and safe facility, coordinating building maintenance, equipment upkeep, and property repairs asrequired.

Collaborate with internal teams to ensure effective food supply management, program delivery, community engagement, donor stewardship, and alignment with organizational goals.

Requirements

3â5+ years of experience in operations,logistics, or community-based leadership.

Proven leadership and team supervision experience.

Experience working with volunteers and diverse populations.

Knowledge of food safety practices (or willingness to obtain certification).

Strong organizational and time management skills.

Excellent communication and interpersonal skills.

Valid driverâs license and clean driving record.

Proficiencyin Microsoft Office (Excel, Word).

Experience in non-profit or community services is considered an asset.

This position requires walking, standing,sittingand lifting boxes up to 50 lbs., and the ability toworka flexible schedule including supporting evenings and weekends as required.

Benefits

This role and organization will give you an exciting opportunity to work alongside an incredible team of people who come together to make a difference every day.â¯The community relies on the servicesprovided by the COFB and you will be able to contribute in a meaningful way.

This is a full-time, onsite opportunity. Salary will be aligned with experience level and isanticipatedto start between $60,000 and $63,000 per year. In addition to base salary, the COFB offers a comprehensive benefit plan and a vacation entitlement that allows for work/life integration.

If you havedemonstratedexperience with the responsibilities outlined, are a strong communicator, love to learn and are passionate about having an impact in the community,letâsget the conversation going.â¯â¯We are looking forward to reviewing your resume and learning more about you!

Potentia Human Resources

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