Operations Coordinator â Schools Program<\/span>
Reports to:<\/span><\/span><\/b> Associate Director, School Program Operations
<\/span><\/span>Location:<\/span><\/span><\/b> Bangalore , Karnataka<\/span><\/span><\/span><\/span><\/p>

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About Quest Alliance:<\/span><\/span><\/b><\/span><\/span>
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Quest Alliance is a not\-for\-profit organization working across India, dedicated to equipping young people with the skills they need to thrive in a rapidly evolving world of work. Since 2008, weâve been reimagining how young learners, especially those from underserved communities experience education, career readiness, and lifelong learning. We have been enabling equitable school\-to\-work transitions by building future\-ready learning ecosystems that prioritize access, inclusion, and innovation.<\/span><\/span><\/span><\/span>
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Through strong collaboration with government systems, educators, communities, and civil society, we co\-create tech\-enabled learning experiences that empower young learnersâespecially those from disadvantaged and underrepresented backgrounds to build dignified, thriving and future\-ready careers.<\/span><\/span><\/span><\/span>
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We envision a world where education goes beyond access, becoming a powerful tool for self\-empowerment, social mobility, and lasting impact.<\/span><\/span><\/span><\/span>
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Role Overview<\/span><\/span><\/b><\/span><\/span>
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The Operations Coordinator will work directly with the Associate Director, School Program Operations to strengthen planning, coordination, and monitoring of the Schools Program across multiple states. The role ensures operational discipline, effective follow\-through, and seamless alignment between state and central teams to enable delivery at scale.<\/span><\/span><\/span><\/span>
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The ideal candidate is highly organized, detail\-oriented, and proactive, with strong follow\-up discipline and the ability to manage multiple priorities independently. This role requires a solutions\-focused mindset, consistent reliability, and the ability to collaborate across diverse teams.<\/span><\/span><\/span><\/span>
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Key Responsibilities<\/span><\/span><\/b><\/span><\/span>
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1. Program Coordination<\/span><\/span><\/b><\/span><\/span>
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Support the Associate Director in ensuring state teams have well\-structured annual and monthly work plans aligned to program goals.<\/span><\/span><\/span><\/span>
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Serve as the primary coordination point for consolidating updates, tracking progress, and maintaining operational discipline.<\/span><\/span><\/span><\/span>
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Monitor implementation across states and flag deviations or delays to the Associate Director, following up on corrective actions as advised.<\/span><\/span><\/span><\/span>
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Engage with state teams in a structured and purposeful manner, focusing primarily on progress reporting, data submissions, and operational updates through state leads and coordinators.<\/span><\/span><\/span><\/span>
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Support planning and review rhythms including mid\-year reviews and structured program review meetings.<\/span><\/span><\/span><\/span>
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Attend all L4 (state\-level) reviews, capture insights on implementation quality, challenges, and emerging trends, and consolidate findings to inform L3 (central\-level) discussions.<\/span><\/span><\/span><\/span>
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2. Financial Tracking and Forecasting<\/span><\/span><\/b><\/span><\/span>
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Assist in preparing monthly financial projections and tracking budget utilization across states.<\/span><\/span><\/span><\/span>
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Update financial forecasts, variance reports, and ensure expenditures align with planned program activities.<\/span><\/span><\/span><\/span>
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Join calls with state teams and Finance to track financial performance, resolve queries, and understand emerging challenges.<\/span><\/span><\/span><\/span>
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Gradually take on responsibility for managing monthly financial review calls independently with ongoing guidance from the Associate Director.<\/span><\/span><\/span><\/span>
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Ensure timely and accurate financial reporting, escalating discrepancies or concerns as needed.<\/span><\/span><\/span><\/span>
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3. Systems and Tools Management (Jira & Data Systems)<\/span><\/span><\/b><\/span><\/span>
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Support consistent adoption and usage of project management tools (e.g., Jira) and internal data systems across all teams.<\/span><\/span><\/span><\/span>
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Ensure accurate updating and monitoring of tasks, milestones, and deliverables, consolidating information for leadership reviews.<\/span><\/span><\/span><\/span>
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Provide basic troubleshooting support to state leads and coordinators to maintain accurate and timely system records.<\/span><\/span><\/span><\/span>
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Monitor data flow between teams and systems, flagging inconsistencies or delays to the Associate Director.<\/span><\/span><\/span><\/span>
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4. Operational Processes and Reviews<\/span><\/span><\/b><\/span><\/span>
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Assist in developing and institutionalizing Standard Operating Procedures (SOPs), timelines, and review processes.<\/span><\/span><\/span><\/span>
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Attend key meetings (L3 and L4), document minutes, and consolidate action points for follow\-up.<\/span><\/span><\/span><\/span>
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Collaborate with the hub team to track monitoring processes, evaluation schedules, and reporting workflows.<\/span><\/span><\/span><\/span>
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Prepare presentation decks, briefs, and documentation for internal and external engagements.<\/span><\/span><\/span><\/span>
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5. Donor Reporting and Documentation<\/span><\/span><\/b><\/span><\/span>
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Coordinate with Finance, M&E, state teams, and the hub team to support timely preparation of donor and internal reports.<\/span><\/span><\/span><\/span>
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Ensure adherence to reporting timelines for financial, programmatic, and evaluation\-related submissions.<\/span><\/span><\/span><\/span>
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Track data submissions, form deployments, and evaluation calendars across states.<\/span><\/span><\/span><\/span>
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Maintain updated documentation repositories to support internal review and external sharing.<\/span><\/span><\/span><\/span>
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6. Communication and Visibility Support<\/span><\/span><\/b><\/span><\/span>
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Support implementation of communication plans in alignment with program cycles, impact milestones, and campaigns.<\/span><\/span><\/span><\/span>
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Role Overview<\/span><\/span><\/b><\/span><\/span><\/h2>

1. Program Coordination<\/span><\/span><\/b><\/span><\/span><\/h3>

6. Communication and Visibility Support<\/span><\/span><\/b><\/span><\/span><\/h3>

Role Overview<\/span><\/span><\/b><\/span><\/span>
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1. Program Coordination<\/span><\/span><\/b><\/span><\/span>
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6. Communication and Visibility Support<\/span><\/span><\/b><\/span><\/span>
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Quest Alliance

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Operations Coordinator, Schools Program