Are you looking to start your career supporting vulnerable adults; working for a charity who makes a real difference to the lives of people who are homeless every day?

The St Mungo’s Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for people to join our teams as Night Reconnection Workers in our Staging Post services. In these roles you will:

Work as part of a busy team environment working closely with those affected by rough sleeping.
Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks; such as implementing reconnection or assessment plans and supporting clients into appropriate accommodation. 
Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am)

About you

These crucial roles will suit people with an interest in in developing key skills to build a career working in a support role, as well as:

Some experience of dealing directly with the public and/or customers in a busy service environment.

Good communication skills and the ability to work with others effectively to get things done.
Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
You don’t need to have direct experience, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

How to apply

Click the ‘Apply Now’ Button at the top of the page to start your online application form.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

You will be able to confirm your preferred location on your application form. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.

Closing date: 10am on 08 April 2024

Interview and assessments on: 18-23 April 2024

INDLOW

About Us

St Mungo’s is a leading homelessness charity. We work together with local authorities and communities to end homelessness and rebuild lives.

Last year we supported nearly 28,000 people who were homeless, or at risk of homelessness, through 164 services. Our work means that more than 2,700 people have somewhere safe to stay each night.

What We Offer

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients.

Below are some of our key focus areas to improve both our candidate and colleague experience:

A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.
Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.
In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more? Click here to visit our Equity, Diversity & Inclusion page.

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them.

These include:

Agile working model for suitable roles.
Exceptional flexitime and toil arrangements.
25 days annual leave rising to 28 after five years’ service.
Financial wellbeing platform offering loans, advances and saving options.
Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
Employee Assistance Programme and access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice.
Cycle to Work scheme and interest free season ticket loans.
Discount vouchers including gym, retail, food & drink, travel, electricals and more.

Want to find out more? Click here to visit our Work For Us page.

At St Mungo’s we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That’s why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo’s.

These include:

Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
Steps into Management programme to support colleague progression.
Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.

Want to find out more? Click here to visit our Learning and Development page.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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St Mungo's

About Us

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Night Reconnection Assistant