Reports To: Vice President of Community Impact
Department: Community Impact
Location: Remote

Type: Full-Time/ Consultant

About

Techbridge is a technology-driven nonprofit dedicated to breaking the cycle of generational poverty. Through innovative digital solutions, we empower nonprofits that address hunger, homelessness, legal support, and workforce development�helping them enhance collaboration, strengthen impact, and transform lives.

Our Community Impact team connects technology, data, and strategy to expand nonprofit capacity, improve outcomes, and build thriving communities.

Overview

The Director, Nonprofit Business Development Leader is a senior sales and strategy professional responsible for driving Techbridge�s growth and partnerships within the nonprofit sector. This highly visible role combines technical fluency, sales leadership, and deep nonprofit industry expertise to develop strategic relationships, close high-value opportunities, and scale Techbridge�s mission impact.

Reporting to the Vice President of Community Impact, the Director will lead all aspects of business development�cultivating new partnerships, advancing technology adoption across nonprofits, and ensuring measurable impact through innovative digital transformation.

This role requires a self-starter who understands nonprofit business models, has a successful record selling technology-driven solutions, and thrives at the intersection of social impact and innovation.

Business Development, Sales & Strategy

Lead all nonprofit business development efforts and own the full sales lifecycle for Techbridge�s technology products and services.
Leverage technical expertise to identify, position, and sell solutions�including data management, CRM systems, and digital infrastructure enhancements�to nonprofit clients.
Develop and execute a comprehensive sales and growth strategy aligned with Techbridge�s mission and revenue goals (minimum annual target: $1M+).
Build and maintain a robust sales pipeline using Salesforce, ensuring accurate forecasting and visibility.
Partner with Product and Delivery teams to translate nonprofit needs into scalable, tech-enabled solutions.
Prepare compelling proposals, presentations, and narratives that communicate ROI, impact, and innovation.
Represent Techbridge at conferences, industry events, and networking engagements as a thought leader and advocate for technology in the social sector.
Lead RFP development and proposal processes with cross-functional teams to ensure high-quality submissions.
Conduct market and competitive research to identify emerging nonprofit technology trends and new opportunities for growth.

Customer Relationship Management

Demonstrate deep understanding of nonprofit operations, funding models, and digital transformation challenges.
Build executive-level relationships with nonprofit, foundation, and community collaborative leaders.
Serve as the internal and external connector across departments, ensuring clarity and alignment across all sales and delivery functions.
Champion Techbridge�s mission while meeting and exceeding business development goals.
Foster a culture of innovation, transparency, and collaboration across the Community Impact team.

Customer Success & Engagement

Partner with nonprofits to assess their technology and data needs, aligning solutions to organizational goals and capacity.
Collaborate with Delivery, Consulting, Finance, and Product teams to ensure seamless customer experience.
Identify opportunities for repeat engagements, renewals, and cross-sell of complementary solutions.
Measure and report on customer satisfaction, retention, and overall impact.
Serve as a trusted advisor to nonprofit clients, bridging the gap between technology and mission delivery.

Operational & Delivery Excellence

Oversee revenue reports, forecasting, project budgets, and customer profitability metrics.
Monitor and improve sales performance through data-driven insights and Salesforce reporting.
Ensure delivery of projects on time, on budget, and with measurable client satisfaction.
Collaborate with internal teams to streamline processes, improve delivery efficiency, and optimize the customer journey.
Partner with Project Managers and Finance on forecasting, billing, and P&L accountability.
Lead by example with integrity, empathy, and results-oriented leadership.

Key Performance Indicators (KPIs)

Achieve $1million revenue goal
Annual revenue growth and sales goal achievement
Customer retention and satisfaction (NPS)
Expansion and renewal rate of nonprofit clients
Pipeline health and conversion metrics
Technology adoption and implementation success across clients

Required Qualifications

7+ years of professional experience in business development, technology sales or equivalent, or consulting within the nonprofit and/or social impact technology sector.
Proven record of selling and implementing technology solutions (e.g., CRM systems, SaaS platforms, cloud applications, or data analytics) to nonprofit organizations.
Strong understanding of nonprofit operations, funding, and program delivery.
Advanced Salesforce proficiency, including CRM pipeline management and reporting.
Deep technical literacy and ability to translate complex technology concepts into accessible nonprofit use cases.
Experience leading customer-facing and cross-functional teams across multiple regions.
Strong financial acumen, with experience managing budgets and forecasting revenue.
Excellent communication, presentation, and relationship-building skills.
Data-driven mindset with a commitment to measurable impact.
Passion for social innovation and using technology to create equitable opportunities.

Preferred Qualifications

MBA or advanced degree in business, nonprofit management, or technology-related field.
Certifications in Salesforce, business development, or project management.
Experience in SaaS or digital transformation sales for mission-driven organizations.

IMPORTANT APPLICANT INSTRUCTIONS

Please include your compensation requirements in your COVER LETTER.

Why Join Techbridge

At Techbridge, you�ll join a passionate, forward-thinking team using technology to tackle society�s toughest challenges. You�ll collaborate with visionary nonprofit leaders, philanthropies, and tech innovators to create transformative change. This is a rare opportunity to combine sales leadership, technical expertise, and mission-driven purpose to help communities thrive.

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Nonprofit Business Development Director