About The Arc of DC:

Our mission is to promote and protect the human rights of people with intellectual and developmental disabilities and actively support their full inclusion and participation in the community throughout their lifetimes. We envision a world where individuals with intellectual and developmental disabilities are respected for their capabilities, freely exercise their rights, and have fully inclusive opportunities for education, employment, community engagement, and to contribute to the betterment of society. The Arc of the District of Columbia is a subsidiary of The Arc of the United States. To learn more about The Arc of DC, visit http://www.arcdc.net.

Position Summary:

The Arc of the District of Columbia seeks an Supported Employment Manager to manage and support The Arc of DC's employment programs. This position supports the employment needs of youth and adults with intellectual and developmental disabilities, helping them discover and increase their skills and knowledge to secure competitive and inclusive employment opportunities. The role of the Manager is two-fold. One side will focus on finding and developing new and lapsed business relationships with employers in the DC Metro region who will provide possible competitive and permanent job opportunities for those with IDD. The second will focus on placing clients who have IDD in a successful job. The Manager will work with clients from both RSA Referrals and private pay.

The successful manager will be a self-starter who is organized and detail-oriented with a background in managing programs and growing and nurturing them to new successes. The manager will be dedicated to our mission and looking to make a difference in the lives of those with intellectual and developmental disabilities and their families. This is a full-time position with a hybrid work environment that supports both in-person and virtual work.

Job Duties and Responsibilities:

Program Management: Successfully lead the employment program for The Arc of DC
- Establish long term relationships with external stakeholders such as DDS
- Manage all reporting related to DC government vendor contracts (RSA and Medicaid Waiver Services)
- Respond to contract officers' questions and concerns as needed
- Complete weekly and monthly reporting and billing
- Attend required trainings and meetings
Business Development: Build relationships with businesses within the community through cold calling, prospecting, and networking.
- Develop and nurture partnerships with new and current employers
- Develop programs for those with IDD such as internships, part-time and full-time jobs, volunteer opportunities and more.
Job Placement and Coaching: Match clients with appropriate employers, utilizing their IPS, for a successful job.
- Assess individuals' strengths and weaknesses, job related abilities and interests, and determine appropriateness of job site
- Make recommendations to pull team together to discuss changes to the plan, or development of new goals, when needed
- Facilitate communication between individuals and employers and resolve any grievances, or ongoing employer concerns
- Assist individuals with locating, applying for, and interviewing for job opportunities
- Provide on-the-job training and support, in-house trainings and social and behavioral guidance to individuals being served
Other: Serve as a resource and back-up at both the warehouse and AbilityOne locations (APHIS).

Other duties as assigned

Qualifications:

Bachelor's degree highly desired
4+ years of experience in program management
Minimum one year of experience working with individuals with intellectual and developmental disabilities
Knowledge of business employment practices
Knowledge of District of Columbia vocational rehabilitation rules and processes highly desired
Willing to travel daily within the DC area
Strong time management and organizational skills
Ability to multi-task and adjust to a varied schedule
Detail oriented, organized, creative, and self-driven

Excellent communication and interpersonal skills to interface with all levels of staff.
Ability to operate independently and as a team member, regularly use judgment and discretion in accomplishing goals and objectives.

CPR and First Aid certification highly desired

Strong skills in Microsoft and Google products.

Compensation and Benefits:

This is an at-will, full-time employment position. Competitive pay based on education and experience, base salary range of $55,000 - $65,000. Comprehensive benefits package that includes health and dental insurance, 401(k) employer contribution, accrued vacation and sick leave, and more.

Work Environment:

Flexible work environment that requires spending time at home, in an office and out in the community. Working in a variety of environments may expose you to various health and safety hazards as well as extreme weather conditions. Majority of work is completed on a computer and in meetings (in-person and virtual). The successful candidate will need the ability to transport themselves to different job sites and training locations.

Applications are accepted online only, only those selected for interview will be contacted. Applications are accepted at https://thearc.org/about-us/careers-at-the-arc/.

The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

When an applicant with a disability needs an accommodation to have an equal opportunity to compete for a job, they may request it orally or in writing by visiting the contact us page on the website.

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Supported Employment Manager - The Arc of DC