Description

Who We Are

Join a Team That’s Making a Difference for Thousands of Families Across New Jersey!

At the Family Resource Network (FRN), we’re committed to improving the lives of individuals living with epilepsy, autism, intellectual and developmental disabilities, physical disabilities, and chronic illnesses. With over 30 programs and services, we’ve impacted the health and happiness of thousands of families for nearly five decades. But our impact doesn’t stop there—our community events, like the “Walk for the ONE” 5k walk/run and the Autism Beach Bash, bring even more people together in support of our mission.

As part of FRN, you’ll be joining a statewide organization that serves 30,000 individuals annually. We offer a family-focused approach through our network of non-profit organizations, providing community-based programs that meet the evolving needs of individuals and families across New Jersey.

At FRN, our values-driven culture is what sets us apart. We are deeply committed to fostering a positive and inclusive environment, where everyone’s voice is heard, and every contribution matters. Our focus on respect, integrity, and teamwork allows us to create meaningful change for the individuals and families we serve, while ensuring that each team member thrives in a supportive, collaborative workplace.

If you have a genuine passion for helping others and are eager to contribute to meaningful change, we invite you to bring your enthusiasm and lend your talents to advancing our mission.

Job Summary:The Support Coordinator helps individuals with disabilities and their families to identify and link with needed services and supports to improve their quality of life within the home and the community.

As a Support Coordinator, you must be willing and able to travel and drive throughout the State of NJ as well as have a flexible schedule to accommodate consumers’ schedule including evening and weekend hours.

DUTIES AND RESPONSIBILITIES:

Provides caseload coverage throughout New Jersey, when we require a Support Coordinator’s caseload to be maintained for a period of time.

Travels to in person meetings throughout the state; attends quarterly visits, planning team meetings, and plan signatures.

Works alongside our internal program trainer and community liaison on overall program growth regarding training, presentations, and webinars.

Supports our enrollment team; inputs needed information into electronic I-Record database.

Maintains and develops individual plans of care, with input from the individual and family, which is based on the personal preferences and choices of the individuals being served.

Utilizes available specialized and generic community resources in combination with other formal and informal supports and services.

Maintains continuing contact with individuals and families as individual plans of care are put in place.

All support coordination deliverables as outlined in the Policy & Procedure Manuals (SP & CCP).

Assist individuals and their families in coordinating, selecting, and overseeing their own supports.

Continues learning about relevant, local accessible services and providers.

Informs providers and the Division about identified service gaps.

Completes required training and attends meetings as assigned.

May perform other duties as assigned by the CEO, SVP of Programs and Services, Director, SC Supervisor, and Administrative Assistant as need arises.

Qualifications

Bachelor’s Degree in a relevant discipline and 1-year equivalent experience working with individuals with intellectual or developmental disabilities.

Computer Proficient (MS Office Outlook, Word, Excel, PowerPoint).

Able to solve problems independently, effectively, and creatively.

Excellent Organization and Communication skills.

Excellent time management skills to be able to juggle multiple plans for multiple families simultaneously.

Balance of work in the field and remote office- must have a flexible schedule to meet the needs of our individuals.

Valid Driver’s license and reliable car to be able to travel throughout the state of NJ.

Bilingual strongly preferred.

Why You Should Work for Us:

The below are eligible for all full-time roles

Medical, Dental, Vision, life, and disability insurance
10 Paid holidays
Up to 2 floating holidays
Additional paid time off the last week of December
Up to 2 paid personal days
Paid vacation time
Up to 12 paid sick days
403(b) match and contribution after 1 year of service
Summer Fridays
Technology provided
Mileage reimbursement for applicable positions
Ongoing training opportunities for all staff

The Family Resource Network

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