JOB TITLE: FOOD & BEVERAGE MANAGER – BLUE HERON RESTAURANT

Our service promise is: “To Provide Fresh, High-Quality Food with Friendliness and Pride, in a Safe & Clean Environment, Overlooking our Award-Winning Golf Course!”. We are searching for a dynamic manager who can fulfill our service promise. The ideal candidate loves serving people and has a passion for preparing fresh, high-quality food to a diverse customer base. We are looking for someone who can create and maintain a fun and safe working environment for approximately 20 food and beverage staff members to train, learn, grow and advance. We are searching for an enthusiastic leader with proven experience operating an independent restaurant similar in scope to our Blue Heron Restaurant & Café. Our restaurant is here to serve the residents of The Great Outdoors, but it is also open to the public beyond our gates.

A Successful Food & Beverage Manager will bring:

Minimum 3-5 years’ experience as a restaurant manager with strong interest and knowledge of food service.
Exceptional customer service skills.
Experience developing positive working relationships with team members, residents, and stakeholders.
The ability to create a fun, safe, inclusive environment that is welcoming and equal to all cultures.
Excellent verbal and written communication skills.
Proficiency in managing inventory, creating and managing budgets, and operating a POS system.

Responsibilities Include:

Maintaining the highest level of customer satisfaction achievable.
Training, coaching and developing employees to succeed within their role.
Ensuring staff are trained in food safety and alcohol service safety requirements.
Establishing staff expectations, monitoring performance and providing appropriate feedback.
Monitoring all operations, front and back of house, making changes as necessary to meet customer service, food quality and budgetary goals.
Developing methods for customer feedback and resolutions to complaints.
Assisting in budget establishment and monitoring expenditures and directing changes to keep expenses within budget. Achieving monthly financial goals is a must.
Developing and shaping an outstanding menu, reflecting community desires and current culinary and service trends.
Planning menus by consulting with team, estimating food costs and sales margins, adjusting menus as necessary.
Controlling costs by proper purchasing, reviewing portion control and quantities or preparation, minimizing waste and ensuring high quality of preparation.
Promoting and managing catering operations within the community and local events.

What We offer:

A wonderful working environment, surrounded by nature, wildlife, lakes and a beautiful golf course.

Benefits include Competitive salary, Health, Dental, Vision, Life Insurance, Paid Time Off, Opportunities for performance incentives, 401k with great company matching.

The Great Outdoors is proud to say we are a drug-free workplace.

The Great Outdoors Community Services Association

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Food and Beverage Manager