Who We Are

Welcoming America sparks and guides immigrant inclusion efforts across the U.S. and internationally. To do this we connect people across sectors working on inclusion and run programs that equip leaders to change policies and build belonging in their hometowns.

Our Welcoming Network is made up of over 300 nonprofit and local government members in the U.S. and supports similar programs outside the U.S. in countries like Australia, New Zealand, Germany, and the UK. Each year we bring new members into the network and run high-quality programming to build skills and connections. Gateways for Growth and the Rural Welcoming Initiative are examples of this programming.

We are deeply invested in our relationships with members and understanding their needs, interests, capacities, and gaps is of the utmost importance. Much of the Regional Manager’s role will focus on building and maintaining strong relationships with current Welcoming Network members so that they get the most out of the Welcoming Network, and the other programs we offer.

Summary

The Regional Manager serves as the main point of contact for Welcoming Network members in a select set of states and helps execute Welcoming Network programming including designing and planning training and technical assistance offerings. Working closely with the Network Director and Chief Program Officer, the Regional Manager is responsible for developing and executing the strategy to maintain and grow Welcoming Network membership for municipalities and nonprofit organizations in the geographic region assigned. The geographic focus of this region will be dependent on the location of the new staff person but will include roughly sixteen states. This position works closely with the Network Team and other Welcoming America staff.

Primary Responsibilities

Member Support and Programming - The Regional Manager serves as the main point of contact for members in their geographic region, and annually manages the development and execution of several member-focused training and technical assistance programs. Specific responsibilities may include:

Acting as the dedicated service provider to members in their region. Services may take the form of technical assistance via email, individual and group coaching calls, conducting training and workshops, and strategic site visits.
Consulting on, developing content for, and delivering training, technical assistance, and webinars for members and select non-members
Managing at least two Network-focused technical assistance programs, such as the Rural Welcoming Initiative or Gateways for Growth. This can include improving systems, project management, agenda development, and content development among other things.
Managing the creation of at least one piece of content for members, such as training curricula, training series, or toolkits.
Gather success stories and promising practices from members in the region.

Expanding the Welcoming Movement in their Assigned Region- The Regional Manager works closely with the Network Director and Chief Program Officer to set and implement the strategy for growing and maintaining the Network in their geographic retion including annual priority setting and longer-term planning. Specific responsibilities include

Monitoring, and reporting on, themes and trends among members and prospective members to guide organizational strategy.
Developing, and executing annual goals for regional members and membership.
Identifying and developing strategic opportunities that are aligned with regional and organizational goals.
Developing and maintaining strong relationships with partners in their region.
Providing ongoing outreach and services to potential members in their region.
The Regional Manager will need to maintain regular contact with a range of diverse members in their region through means including site visits, check-in calls, and emails, to set this strategy.
Serving as an external spokesperson and representative for the organization as needed. This will include site visits, conferences, working groups, and presentations among other activities.

The Regional Manager will also support other programmatic, operational, communications, and development projects, as needed. Welcoming America is a collaborative environment where we all work together to support each other and the organization on special projects and day-to-day activities.

Qualifications

Skills, Knowledge, and Attributes

Strong relationship-building and relationship-management skills: empathy, friendliness, and good judgment in balancing flexibility and knowing where to draw a line. Prioritizes relationships as much as efficiency and understands that relationships are valuable beyond transactions.
Strong sense of ownership over tasks, including follow-through, and is willing to do what it takes to get the job done.
Thrives in a very fast-paced environment and can prioritize and manage a high volume of high-stakes work efficiently without sacrificing quality.
Ability to effectively plan and prioritize when faced with competing deadlines.
Strong in-the-moment problem-solving skills. Ability to shift tactics in a coaching call or program if it becomes clear the current agenda or design is not working.
Direct experience working for local government or community-based organizations. Experience working with immigrants or/or refugees preferred.
Experience developing and providing training and coaching in virtual and in-person settings.
At least 5 years of professional experience in the nonprofit or public sector with progressively increasing responsibility

Candidates need to be able to thoughtfully navigate issues related to diversity, equity, inclusion, and belonging and bring a deep commitment to advancing these values. Because of the diversity of our membership and program participants, candidates will also need to be able to thoughtfully navigate different work and communication styles and be comfortable with working with people with different political views.

Candidates need to be willing to travel up to 30%.

This position is fully remote, however, priority will be given to candidates who reside in the Western or Southern U.S.

The salary floor for this position is $56,000. Salary offers are competitive and commensurate with experience. Excellent benefits provided.

HOW TO APPLY

Please send a cover letter including your qualifications and explaining your desire to work in this position, along with a current resume to: jobs@welcomingamerica.org with the subject “Regional Manager Application.”

This position is open until filled, but applications are requested to be submitted by January 15.

No phone calls, faxes, or drop-offs, please.

Flexible work from home options available.

Compensation: $56,000.00 per year

About Us

Welcoming America is a nonprofit, nonpartisan organization that leads a movement of inclusive communities becoming more prosperous by ensuring everyone belongs. We believe that all people, including immigrants, are valued contributors and vital to the success of our communities and shared future.

Through the Welcoming Network, we work to help communities develop the roadmap they need to create welcoming policies and share new approaches to inclusion to create an environment where everyone can truly thrive.

Our mission is to support communities building a welcoming society where every person, including immigrants, can fully contribute and shape our shared prosperity.

Our vision is a just world in which we each belong, prosper, and thrive in the place we now call home, no matter where we came from.

Careers

Welcoming America endeavors to build a movement of welcoming communities that will transform our country. This is an exciting and ambitious task, and we seek team members who are entrepreneurial, hardworking, kind, and determined to build a better world by bringing people together.

Welcoming America offers outstanding benefits, competitive compensation, and the opportunity to be part of a unique organization that is creating new pathways to change.

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