Mennonite Economic Development Associates (MEDA) invites applications for a newly created P&C Lead to join our dedicated and talented team in our mission to create business solutions to poverty!
MEDA’s work is built on a foundation of Mennonite business roots and faith-based values, within the global context of the UN Sustainable Development Goals. We believe business solutions are effective interventions to address poverty. Through a market-systems approach and strategic partnerships, MEDA enables access to finance and provides business and technical expertise to build transformative agri-food market systems that create decent jobs, allowing traditionally excluded groups to become active participants in a sustainable economy. MEDA welcomes all who share our values and want to join us in our mission. To find out more about MEDA, please visit our website at www.meda.org.
Our Global People & Culture team is in the midst of an exciting transformation. We are looking for skilled and committed HR professionals with a desire to have impact and drive organizational change. Please read on and see if this opportunity may be the right one for you!
POSITION SUMMARY
The P&C Lead provides outstanding HR Business Partner support to MEDA locations in North America, Latin America and the Philippines (known as NA/LACP). The Lead collaborates with the Director Global P&C Lead on projects intended to improve MEDA’s culture, employee experience and P&C operations and with other members of the P&C team to achieve collective results.
Job Status: Full-time permanent
Start Date: As soon as possible
Location(s): Canada. With a high preference for the incumbent to be based or able to travel to our Kitchener-Waterloo, Ontario office 2-3 times a week
Reporting into the Director Global P&C Lead, the incumbent will:
Business Partnering (40%)
In North America/Latin America and the Philippines Region
- Establish and manage relationships with corporate leaders, Regional Director and Country Manager(s) within the region to support MEDA’s overall business and P&C strategy/objectives
- Provide advice and guidance to leadership in meeting their business goals from a P&C perspective, including leading end to end recruitment, onboarding and related administrative tasks
- Provide guidance to people leaders on employee relations issues, e.g., disciplinary actions, etc. and coach them on their duties and opportunities on P&C matters including performance management, employee engagement, turnover, etc.
- In consultation with people leaders, escalate complex issues to Director Global P&C Lead
- Collaborate with P&C team members to foster positive employee relations and maintain a productive work environment
- Manage employee onboarding and offboarding processes, including documentation, orientation, and exit interviews
- Support and implement ongoing global employee engagement initiatives, such as employee surveys and other mechanisms to “listen” to staff and identify improvement areas for the business
- Partner across the P&C team and with clients to apply effective performance management, learning and compensation practices to impact engagement, and ensure Country P&C Manager(s) are trained and encouraged to drive these initiatives locally
HR Leadership (20%)
- Provide leadership, guidance and direction to Country P&C Lead(s) around P&C programs, policies, and practices, ensuring compliance with organization, country, donor and legal requirements
- Stay up to date on changes in employment laws, etc., within assigned region(s)
- Collaborate with Director Global P&C Lead and VP on files or projects as required
Global Talent Management (15%)
- Oversee the Talent Management (Recruitment, Selection and Onboarding) program on behalf of P&C globally, taking a strategic view and ensuring program goals and results support MEDA’s strategic direction and business priorities
- Continually assess the effectiveness of the recruitment, selection and onboarding processes, research best practices, obtain feedback from new hires and hiring managers, and leverage data to refine and improve the processes over time. Lead development of and updates to recruiting processes, procedures, and systems
- Develop and facilitate training for hiring managers on the recruiting process and provide periodic training to management staff, building the skills and commitment of hiring managers to follow best practices in all stages of the talent acquisition life cycle
- Develop creative ideas and innovative recruiting techniques to source qualified professionals and a diverse talent pool and share with P&C colleagues – serving as a thought leader
- Develop/improve recruitment templates and forms and maintain employee contract templates for NA/LACP
- Oversee the set up and administration of MEDA’s Applicant Tracking System (currently BambooHR)
- Ensure exceptional onboarding experience for all new MEDA employees by ensuring a warm welcome to MEDA
- Provide a framework and processes for all post offer activities including providing timely follow up and feedback where required to both internal and external candidates; establish processes covering all necessary administrative activities including communication to payroll and IT and preparation of staff announcements
- Ensure organizing and tracking all orientation sessions and ensuring completion of all appropriate onboarding tasks
P&C Operations (10%)
- Collaborate with Director and P&C team members to prioritize, develop and deliver services and products that add value to MEDA departments, regions and countries offices, in support of MEDA’s strategy
- Contribute to P&C budgeting process
Compliance and Policy Implementation (15%)
- Ensure compliance with P&C policies, procedures, and legal regulations
- Implementation and communication of P&C policies and programs including updates to the employee handbook
- Stay updated on employment laws and regulations to provide accurate information and support to employees
- Respond to line manager and employee inquiries and provide guidance on P&C policies, procedures, and programs
REQUIREMENTS
Education:
- University degree in Human Resources, Business Administration, or related field
- Professional Human Resources designation such as the CHRP or CHRL Master’s degrees will be an added advantage
Experience:
- Minimum of 5 years in human resources, including solid business partner experience, ideally in a global organization
- Strong knowledge of and expertise in the full range of business partnering activities
- Strong knowledge and proven experience in setting up, implementing and managing a global talent management strategy in a multinational organization
- Proven leadership experience including the ability to lead through others
- Experience leading a project from inception to completion
Competencies and Skills:
- Fluency in English and Spanish both written and spoken is a strong preference
- Good business acumen including the demonstrated ability to understand organization objectives and link them to day-to-day actions
- Strong interpersonal and communication skills
- Strong written and verbal skills with the ability to communicate effectively and efficiently
- Proven ability to conduct effective presentations and training
- Demonstrated experience dealing successfully with confidential and sensitive issues
- Ability to organize and prioritize several tasks at once efficiently and effectively
- Politically astute and culturally sensitive
- Ability to communicate in a friendly and informative manner with people from a wide variety of cultural and ethnic backgrounds and lifestyles
- Willingness and flexibility to deal directly with colleagues working in other parts of the world from a scheduling perspective
- Demonstrated ability to lead through others
- Solid negotiation, conflict resolution, and people management skills
- Excellent teamwork and team building skills and the ability to gain the confidence and trust of leaders and employees
- Must have intermediate experience in MS office programs, including Excel and PPT
- Appreciation of and commitment to MEDA’s mission, vision, and values
- Understanding and appreciation of business principles, international development and MEDA’s approach of creating business solutions to poverty
APPLICATION DEADLINE: January 15, 2025 @ 4:00 pm EST.
Applications will be reviewed on a rolling basis when received. All employment decisions are made on the basis of qualifications and organizational needs. Only successful applicants will be contacted.
MEDA welcomes and encourages applications from all genders, backgrounds, religions, cultures, nationalities and abilities. Accommodation is available on request for candidates with disabilities taking part in the selection process.
