Jobs search

Records and Registration Specialist

Catholic Charities Serving Central Washington • Full-time • Yakima, Washington • 2w ago

Job Details

Yakima - West - Yakima, WA

Full Time

High School

$19.00 - $23.00 Hourly

Up to 25%

Description

Schedule-M-F 8:00am-5:00pm

Wage: $17.00 - $23.00

Benefits

• Medical/Dental

• FSA

• 403(b) Retirement

• Additional Voluntary Benefits

• Paid Holidays

• Vacation/Sick Leave

• Education Assistance Program

• Employee Assistance Program

• Longevity awards

Position Summary:

The Registration and Records Specialist is responsible to perform office services related to in-person and telephone requests for service, handling paperwork for individuals coming in for counseling services, answering the phone, and functions related to data entry and in accordance with contract requirements when services are requested or delivered.

Responsibilities:

Perform functions related to Registrations and Records to ensure continuity of services, access, and review standards are met according to contract
Assure that client walk-ins and phone calls from persons requesting counseling services are promptly returned
Screen for urgency and appropriateness of services
Provide community resources when needed
Assign cases for intake-assessment by clinicians, considering the client’s needs, insurance requirements, and therapist expertise and availability
Register clients and maintain client information in the management information system
Verify eligibility for all clients that you screen
Maintain and update all referral lists
Work with support, billing and clinical staff to ensure continuity of client services
Coordinate with Records and Registration staff to ensure access and review standards are being met according to the contract requirement
Maintain positive working relationships with referral sources and community entities
Scan client documentation accordingly into the management information system
Sent Early and Periodic Screening Diagnostic and Treatment letter as needed for clients under 21 with state insurance
Review sliding fee with clients and get information
Sent Intake packets through DocuSign, once received back completed, scan in clients document library
Face to Face with clients that need help with the intake paperwork and counselor disclosure
Meet regularly with Supervisor and the Records and Registration Team
Back up Front Desk duties
Front Desk back up for call outs
Perform other duties as assigned

Qualifications

Job Requirements:

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements:

This position normally requires the physical demands of sitting, standing, walking, bending, lifting or performing other work requiring low physical exertion, talking, hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time.

Non-Physical Requirements:

Education

Bachelors’ Degree preferred
Associate’s degree or High School Diploma required

Experience

Minimum 1 year experience providing general office support in a health care related setting

Special Skills

Knowledge of Community Mental Health Systems and requirements
Knowledge of community resources helpful
Excellent client and consumer communication skills
Good verbal and written communication skills
Ability to manage high detail tasks
Ability to work independently and as a team member
Data entry and other computer skills
Strong interpersonal skills
Flexibility in scheduled work hours to accommodate evening hours as necessary
Bilingual (English/Spanish) Required

Licensure, Registration, Certification

Valid Washington driver’s license and minimum required liability insurance for WA State
Must be deemed insurable as determined by Catholic Charities liability provider

Employment is conditional upon:

Being cleared by criminal background check and fingerprinting when required

Related Jobs

Apply