The Operations Director leads core functions that keep the organization running effectively. This includes partnering with Finance leadership on budgeting, forecasting, internal controls, and audit preparation, while maintaining compliance with regulatory and accreditation standards. The role manages administrative operations, facilities, and vendor relationships, and serves as the primary HR lead for onboarding, performance management, and organizational policies. Oversight of technology systems—such as CRM platforms and data management tools—is also part of the position, along with representing the Executive Director in meetings and contributing to strategic initiatives.
