Manager, Philanthropy Data & Strategy
Reports to: Senior Director, Philanthropy
Department: Philanthropy
FLSA Status: FT, Exempt
Salary: $60,000
About the National Underground Railroad Freedom Center
The National Underground Railroad Freedom Center (NURFC) illuminates the ongoing struggle for freedom by celebrating courage, cooperation, and perseverance. Through exhibitions, programs, and community engagement, the Freedom Center inspires visitors to take courageous steps for freedom today.
Position Summary
The Manager, Philanthropy Data & Strategy plays a key role in advancing the Freedom Center’s fundraising goals through thoughtful data management, insightful analytics, and strategic donor engagement initiatives. Reporting to the Senior Director, Philanthropy, this position ensures that the philanthropy team leverages data, technology, and best practices to grow the donor base, increase giving, and streamline operations.
This role combines technical expertise in Blackbaud Raiser’s Edge with a strategic understanding of fundraising operations and annual giving, helping to identify opportunities, strengthen donor relationships, and improve efficiency through data-informed decision-making.
Responsibilities and Duties
Data Management and Systems Administration
- Serve as the primary administrator for Blackbaud Raiser’s Edge, ensuring proper system maintenance, configuration, and data integrity.
- Develop and maintain system standards, data entry protocols, and security procedures to ensure accurate and ethical data handling.
- Provide ongoing training, guidance, and support for staff on database use, reporting, and data quality best practices.
- Perform account-level reviews and audits to ensure optimal system performance and clean, accurate constituent records.
- Coordinate data imports, exports, and integrations between Raiser’s Edge and related systems such as ticketing, email marketing, and event platforms.
Fundraising Data Strategy & Donor Growth
- Support the growth of the donor base and the upgrade of donor support through multichannel marketing and engagement strategies.
- Manage a detailed schedule of direct marketing and annual giving activities, including appeal planning, segmentation, copy review, and mailing list selection.
- Collaborate with internal teams and external vendors on campaign planning, design, copywriting, and production to ensure alignment with NURFC’s brand and mission.
- Use data modeling, historical trends, and best practices to develop donor acquisition, retention, and reactivation strategies.
- Manage and utilize donor data to create segments, track campaign performance, and prepare reports to evaluate fundraising effectiveness.
Analytics, Reporting, and Insights
- Generate and analyze regular fundraising, pipeline, and donor reports to guide strategic decisions and measure results.
- Create dashboards and visual reports that highlight giving trends, donor behavior, and key performance indicators.
- Partner with the Philanthropy and Finance teams to ensure accurate reconciliation of gifts and pledges.
- Use data to identify potential leads, track engagement, and support major and planned giving pipeline development.
- Prepare concise written summaries and donor profiles to support cultivation, solicitation, and stewardship efforts.
Collaboration and Strategic Support
- Work closely with the Senior Director, Philanthropy to align data practices with departmental and organizational strategies.
- Partner with Marketing and Communications teams to coordinate donor messaging and outreach informed by data insights.
- Recommend and help implement new data tools, analytics platforms, and technology solutions to improve fundraising performance and donor experience.
- Produce high-quality materials and reports for internal and external use, including board presentations and donor communications.
Qualifications and Experience
- Bachelor’s degree required in information systems, nonprofit management, business, or related field.
- Minimum of 3–5 years of experience managing fundraising data or CRM systems, preferably Blackbaud Raiser’s Edge.
- Strong understanding of fundraising operations, annual giving strategy, and donor engagement best practices.
- Demonstrated ability to use data and analytics to drive decision-making and improve performance.
- Experience with data visualization tools such as Power BI, Tableau, or equivalent preferred.
- Excellent organizational, analytical, and communication skills.
- Ability to manage multiple projects, meet deadlines, and work collaboratively with diverse teams.
- Strong attention to detail, accuracy, and confidentiality.
- Commitment to the mission and values of the National Underground Railroad Freedom Center.
Additional Information
- Full-time, on-site position located at 50 E. Freedom Way, Cincinnati, OH 45202.
- Typical schedule: Monday–Friday, 9 AM–5 PM, with occasional evenings or weekends for events or deadlines.
- On-site parking provided.
Our Commitment to Diversity and Inclusion
At the National Underground Railroad Freedom Center, we are dedicated to fostering a diverse, inclusive, and equitable community. We believe innovation and progress thrive when all voices are heard and valued. We encourage candidates of all backgrounds and experiences to apply.
NURFC is an equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any other protected category.
Join Us
If you are passionate about using data and technology to drive philanthropy and support meaningful social impact, apply today at
freedomcenter.org/jobs or send your résumé to
HR@cincymuseum.org.
Only candidates selected for an interview will be contacted. All offers are contingent upon successful completion of background and reference checks.
