JOB PURPOSE
The Director of Human Resources supports the agency mission of providing hope and healing to those impacted by domestic violence, sexual assault, and human trafficking by the development and implementation of HR strategies, policies, and practices across all functional areas, including recruitment, compensation and benefits, compliance, employee relations, talent management, training and development, and workforce planning. This role also serves as the training liaison for Safe Alliance, creating and delivering programs that support organizational growth and effectiveness.
Key Activities
HR Operations
- Develop and execute HR strategy aligned with organizational goals, agency policies and legal requirements
- Oversee recruitment, interviewing, hiring, and onboarding processes.
- Manage compensation and benefits programs, payroll administration, and HRIS systems.
- Ensure compliance with federal, state, and local employment laws and regulations. • Advise executive leadership on HR matters and provide coaching and mentorship.
- Handle employee relations, disciplinary actions, and investigations.
- Conduct employee exit interviews.
- Monitor HR trends, best practices, and regulatory changes.
- Maintain accurate HR records and prepare reports for decision-making.
Training & Development
- Assess organizational training needs and design programs to address them.
- Create and deliver onboarding, orientation, and skills training.
- Develop training materials and maintain participation records.
- Evaluate program effectiveness and adjust as needed.
- Manage training budgets and ensure milestones are met.
Administration
- Working with designated Ascend staff, coordinate the development of the agency budget and assist with forecasting the agency's financial status.
- Supervise assigned staff.
- Assist in selecting, recruiting, training and supervising, evaluating and recognizing qualified staff, volunteers and interns.
- Work to develop teams utilizing strong onboarding, communication, training/ team building, evaluation through staff feedback and succession planning.
- Provide reports/support for Board of Director meetings and other board activities.
- Ensure that employee time is entered into timekeeper system accurately; approve timesheets according to established deadlines; and office staffed appropriately.
- Adhere to agency procedures concerning Critical Incident Reports and Client Satisfaction surveys and participate in the Quality Assurance process.
Stewardship
- Support agency mission by staffing at least a total of four events and outreach activities annually.
- Support agency mission by participating personally and ensure staff involvement in agency and community meetings and committees as requested by CLO.
- Support agency mission by participating personally in Strategy Team, Leadership Team, and ensure staff involvement in agency and community meetings and committees.
- Promote and maintain professional relationships with agency staff, volunteers, and community partners.
Professional Development
- Maintain professional licensing/certification as applicable, staying informed about traumas, victimization, and other priority issues for the agency for the purpose of communications, marketing, grant writing, and fundraising/development activities.
Other
- Contribute to agency effectiveness by performing other agency duties as assigned.
CORE COMPETENCIES
Employee must demonstrate the following competencies at all times. It is expected that all Chief and Director level staff will also demonstrate the position competencies of their direct reports.
Agency Competencies
1.Cultural Competence - cultivates opportunities through diverse people; respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group differences; sees diversity as an opportunity, challenges bias and intolerance; understands oppressions that many clients face in the community; ability to apply self awareness and self-regulation to manage the influence of personal biases and values
2. Communication/Collaboration - uses effective oral and written communication to clearly convey and receive information and ideas in an engaging manner; demonstrates good listening skills, and invites response and feedback in order to build constructive working relationships with clients, volunteers, other work units and community organizations to meet mutual goals and objectives
3. Continual Learning/Professional Development - participates in continuing education, training and professional conferences focused on best practices to acquire and/or maintain the technical/professional expertise required to do the job effectively, resulting in the most positive client solutions
4. Quality Work Standards - motivated to achieve; sets high standards and well-defined, realistic goals for one's self; displays a high level of effort and commitment towards completing assignments in a timely manner with care and thoroughness, checking work for completeness and accuracy
5. Resiliency - maintains effective performance in stressful environments or when confronted with difficult situations; evaluates conditions to ensure one's own safety and the safety of others; identify and rely upon self-care strategies at home and/or work in order to handle stress in a manner that is acceptable to others and the organization
Position Competencies
1. Action Oriented/Planning and Organizing
2. Guiding and Developing Staff
3. Initiative
4. Innovation
5. Visionary Leadership
POSITION REQUIREMENTS
Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, twist, carry, push, pull or otherwise move objects, including the human body.
• The worker is required to have the ability for close vision, distance vision, color vision, depth perception, and ability to adjust focus to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection), to determine accuracy and thoroughness of work assignment.
• Position requires ability to reach, stand, crouch, walk, finger, grasp, sit, twist, talk, hear, and perform repeated motions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work hours are typically Monday-Friday between 8:30am to 5:00pm.
• Employee must have access to transportation that allows them to meet all job requirements in a timely fashion.
MINIMUM REQUIREMENTS
Education
Bachelor's degree in Human Resources, Business or related field (Master's preferred)
Experience
Six years' experience in HR, payroll, employee relations, and HRIS systems.
Certifications
Professional HR certification optional
Knowledge and Skills
Strong communication skills, strong analytical and problem-solving abilities, proficiency in Microsoft Office and vitural meeting platforms, ability to work independently, strong presentation/facilitation skills
