Parent Peer Support Partner (Bilingual)

FAMILY INVOLVEMENT CENTER • Full-time • Phoenix, Arizona • 5m ago

Description

POSITION DESCRIPTION:

The Parent Peer Support Partner’s (PPSP) role is to provide intentional, authentic support to a parent or primary caregiver of a child with emotional, physical, behavioral, and/or mental health challenges (if applicable), families, and parents involved in the child welfare system (if applicable). The skilled PPSP’s unrelenting focus is on the parent/caregiver.

ESSENTIAL SKILLS REQUIREMENTS:

Specific job functions include (but are not limited to):

Primary Functions

Provide purposeful support to parents/primary caregivers and collaboratively develop a plan.
Support parents/primary caregivers in achieving their identified goals.
Deliver intentional support activities that build on the strengths and resiliency traits of parent/primary caregiver.
Demonstrates ability to engage with people from diverse cultural, economic, and ethnic backgrounds.
Offers empathy and encouragement to individuals, and families in their homes, the community and/or at trainings at the Family Involvement Center.
Always maintains ethical standards including confidentiality and appropriate referrals.
Utilizes active listening to offer reassurance, practical assistance and support to FIC recipients and their families.
Assesses the level of progress, need, behavior and/or circumstances and updates the individualized service plan according to the individual’s identified objectives, review, and approval.
Assists individuals in building and/or renewing positive relationships with family members (including family of choice).

Collaboration

Work in conjunction with representatives from community-based organizations and child-serving systems to provide support to families receiving services.
Works collaboratively with the parent/caregiver and other team members involved in the families’ care
Serves as the liaison between organizations, service providers and stakeholders associated with the FIC recipient to promote collaborative continuity of care.
Connects recipients to resources in the community and aids them in engaging with identified resources identified.
Attends meetings, court proceedings, classes, groups, or other activities with the parent/caregiver.
Establishes and maintains positive and effective working relationships with internal staff, community resources, and stakeholders.

Job Expectations

Maintains and updates the assigned family’s documentation.
Documents all communication and/or contact with the parent/caregiver including any activities associated with/on behalf of the FIC recipient.
Meets with their assigned supervisor weekly to maintain updates and seek guidance.
Assumes responsibility for ensuring completion of required documentation within acceptable standards as determined by the Director.
Responsible for meeting productivity, quality and supervision standards as determined by the agency.
Ability to respect and set appropriate boundaries with families, community members, professionals, and co-workers.
Responsible for understanding and adhering to all internal policies and procedures, training expectations, and AHCCCS covered guidelines.
Ability to perform services with dignity, respect, and professional demeanor.
Ability to work independently with minimal supervision.
Ability to plan and organize professional schedule to meet established deadlines.
Ability to manage multiple priorities with strong attention to detail.
Must be flexible in taking on various positions and tasks as assigned.

Qualifications

EDUCATION & EXPERIENCE REQUIREMENTS:

Must be a parent/primary caregiver with lived experience who has raised or is currently raising a child with emotional, behavioral, physical or mental health (if applicable). Must be a parent/primary caregiver who has been involved in a dependency case (if applicable). All PPSP must have experience navigating at least two child-serving systems.

Must meet the requirement to function as a BHT, or BHPP.
Must be at least 21 years old.
Must have a High School Diploma or GED.
Must have excellent verbal and written communication skills.
Must be able to obtain fingerprint clearance through the Arizona Department of Public Safety (if applicable).
Must have a valid driver’s license, clean driving record, reliable transportation and proof of registration and insurance as required by the Law in Arizona.
Must have the ability to travel up to 50 percent of the time in assigned geographic area.
Must be familiar with using Microsoft Office (Word, Outlook).
Requires adequate writing and typing skills to complete and submit necessary information and communication effectively between coworkers, external services and for/about the parent/caregiver.