Nature of employment: Full -time
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Reporting to: IT Associate
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Location: Bhopal, Madhya Pradesh
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About the Organization<\/b>
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<\/div>Peepul is an education -focused non -profit organization committed to transforming India's education system and enabling every child to reach their full potential. We work closely with national, state, and local governments to transform government schools and government systems. Currently, we work with governments in Delhi and Madhya Pradesh to meaningfully have an impact across ~325,000 teachers and 9.75 million+ students across 100,000+ schools.
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<\/div>At Peepul, we collaborate with school systems to build the capacity of leaders, teachers, and institutions. We advocate policy improvements, support mentoring and monitoring, and enhance student -teacher engagement in classrooms. Our work has been recognized internationally, including receiving the Commonwealth Education Awards for Innovation and being featured in reports by respected organizations like the UN and the National Ministry of Education, India, and we are well -funded by both Indian CSR and prominent international Foundations working toward a common purpose of excellent education for the most disadvantaged sections of society.
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<\/div>Driven by our core values of impact, excellence, and leadership, we are a restless, resilient, and reflective organizations. Our team of 250+ employees is passionate about creating lasting change and is rewarded competitively for their dedication. Join us in our mission to create a world where every child has equal access to high -quality education. Learn more about our transformative work at http://peepulindia.org<\/a>.
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<\/b><\/div>Program Overview:<\/b>
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<\/div>Peepul has been partnering with the School Education Department, Govt of Madhya Pradesh, for multiple years now. Working closely with the state bureaucratic leadership, Peepul has played a meaningful role in strengthening the education system of the state.
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<\/div>The partnership has been a successful one – with national and international recognition of the work. One of the flagship programmes of the state we are co -leading is the
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<\/div>CM RISE Schools Programme. This breakthrough programme looks to build ‘world -class’ public schools in the state, that enable excellence. In the first phase, there are 300 K -12 schools selected. Peepul is co -leading the Academic Support and Monitoring Unit.
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<\/div>One of the flagship programmes of the state we are co -leading is the CM Rise Teacher Professional Development programme. This international award -winning programme looks to strengthen the training, coaching and performance management of the ~300,000 teachers across the state.
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<\/div>Additionally, Peepul is also supporting the State in the implementation of the PM SHRI Schools Programme. The PM SHRI Programme is a five -year initiative started by the Ministry of Education that envisions to develop 14500 exemplar schools in the nation to meet the demands of the 21st century. It aims to qualitatively strengthen the schools to showcase the various aspects of the National Education Policy (NEP), 2020.
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<\/div>Role Summary<\/b>
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<\/div>We are seeking a proactive and technically skilled IT Associate to manage and maintain our office IT infrastructure, support staff with technology needs, and ensure secure, efficient and reliable IT operations that enable programme delivery and organisational performance.
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<\/div>The IT Officer plays a key role in enabling Peepul’s teams to operate seamlessly across locations, supporting everything from network connectivity and hardware maintenance to user support and basic cybersecurity.
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<\/b><\/div>Key Responsibilities<\/b>
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<\/div>IT Support & User Services<\/b>
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<\/div>Serve as the first point of contact for all IT support requests (hardware, software, email, VPN, Printers, connectivity issues).
<\/span><\/li>Provide timely troubleshooting, resolution, and escalation as needed.
<\/span><\/li>Support setup of computers, laptops, printers, scanners, projectors, and other peripherals.
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