Application Instructions
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Number of Positions: 1Work Location: Hybrid On-Site/Remote
Position Overview
The Senior Service Director (SSD) will report directly to the Managing Director of Impact and holds an integral role within the leadership and functions of the Impact Department at City Year Chicago. The SSD serves as the primary leader for the Service Department, working to set the vision and functions of this team which includes Learning and Development and Instructional Coaches. The role of the Senior Service Director is critical towards the design and implementation of the Whole School Whole Child (WSWC) service model across our partnered Chicagoland Schools. The Senior Service Director is accountable for the department’s strategy, performance, and success in achieving its potential for impact, sustainability, and scale.
As a leader in the Impact Department, the Senior Service Director will act as the main contact for the AmeriCorps Grant and manage this critical part of our organization. This role also plays a role in developing, managing, and improving relationships with (CPS) and all other Chicagoland schools with the Managing Director, Impact (MDI).
The salary range for this role is $90,000 - $110,000 annually, commensurate with experience.
Job Description
Program Design, Implementation and Evaluation
Manage the development and execution of City Year Chicago’s service model implementation toensure thatthe implementation planremainsaligned with capacity, organizational and community stakeholder supportand organizational priorities.(School partnerships, student engagement, academic support, and student progress monitoring)
Lead site on identification, implementation, and execution of instructional and student-centered pilots, when applicable
Ensureappropriate datahas been sourced, collected, and analyzedin order toevaluate the program model and implementation, through the analytics department.
Service Department Leadership & People Management
Work with and manage the Senior Manager of L&D, as well as instructional coaches to ensure that the WSWC model is functioning as intended and the ACMs are prepared to enact the model, infusing feedback andutilizingevaluative data when necessary
Effectively manage the instructional coaching teamin order toprovide the staff and AmeriCorps members withtimely, relevant trainings and support to meet student outcomes, support schoolprioritiesand service delivery goals
Effectively works alongside the Director of Analytics who works closely with a shared Analytics manager from CYHQ,in order toappropriately build systems to progress monitor service model efforts, student outcomes, service goalsand etc.as well as evaluate our program model.
Organizational Initiatives & Site Leadership
Communicate and collaborate with key staff at City Year Headquarters, Market B Impact leadership and Managing Directors of Impact and National Learning and Development department and other City Year sites around model fidelity, best practices, assessments, pilots, resources, feedback, strategic partnerships,dataand analytics
Activelyparticipatein all site and HQ staff meetings (network gatherings, site staff meetings, department meetings, site leadership team meetings, etc.)
Bachelor's degree, plus 8+ years ofexperience working in K-12 school systemsworking in education, program evaluation and management, or adult learning fields, preferably within CPS and/or Chicagoland area
Compensation and Benefits
Full time employees are entitled to compensationcommensuratewith experience. Benefits forfull timeemployees include health insurance withFlexibleSpending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce.
Benefits
Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
