A well\-established nonprofit organization is seeking a <\/span>Helpdesk & Conference Center Specialist<\/span><\/b> to join their team on a temporary\-to\-hire basis. This role is covering a leave of absence with strong potential for permanent hire based on performance and team fit.<\/span>
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This position is ideal for someone who enjoys working in a customer\-facing environment and is interested in combining front desk support with light IT\/helpdesk responsibilities. The individual will serve as the first point of contact for employees, new hires, and visitors while supporting day\-to\-day conference center and technical needs.<\/span>
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Key Responsibilities<\/span><\/b>
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Provide exceptional customer service as the front desk point of contact<\/span>
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Assist employees and visitors with basic IT troubleshooting and helpdesk requests (training provided)<\/span>
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Support onboarding needs for new hires, including basic technical setup assistance<\/span>
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Help coordinate conference center operations and scheduling<\/span>
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Maintain organized documentation and records<\/span>
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Collaborate with internal team members to ensure smooth daily operations<\/span>
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Respond to inquiries in a professional and timely manner<\/span>
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Qualifications<\/span><\/b>
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Minimum 2+ years of customer service or administrative experience<\/span>
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Strong attention to detail and organizational skills<\/span>
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Consistent work history demonstrating reliability<\/span>
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Comfortable learning basic technical or IT support tasks<\/span>
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Professional communication skills and a friendly, approachable demeanor<\/span>
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Reliable transportation preferred (occasional travel between local offices may be required)<\/span>
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If you are interested in this role email me at emily.clough@roesseljoy.com<\/span>
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