Vice President, Client Solutions

Advatix • Full-time • Remote (Columbia, Maryland) • 2w ago

Vice President, Client Success
Role Summary
Our client seeks a Vice President, Client Success, to lead their organization's Nonprofit Sales team. The role is responsible for driving revenue growth, scaling client partnerships, and building a high-performing sales team focused on direct mail and integrated multi-channel fundraising solutions. The ideal candidate has experience leading their team(s) through client growth, sales strategy, pipeline performance, and team development.
Key Results Area

Own overall revenue growth for the nonprofit sales portfolio, with accountability for new business, renewals, and expansion
Establish sales targets, pipeline management standards, and forecast discipline across the team
Partner with executive leadership to define market positioning, pricing strategies, and growth priorities
Lead, coach, and develop a team of five client success and sales directors
Build a performance-driven culture focused on consultative selling, data fluency, and long-term client value
Implement sales methodologies, training programs, and performance management frameworks
Serve as executive sponsor for key national nonprofit relationships
Lead strategic planning, quarterly business reviews, and multi-year growth roadmaps
Identify and execute upsell and cross-sell opportunities across creative, data, analytics, production, and emerging channels
Guide the design and sale of integrated fundraising programs across direct mail acquisition and retention, reactivation and donor lifecycle strategies, and digital and multi-channel solutions
Ensure all programs align for creative strategy, audience insight, predictive modeling, and ROI optimization
Maintain full P&L awareness across client portfolios
Build and review financial models for acquisition cost, ROI, donor lifetime value, and margin performance
Translate performance data into actionable commercial strategies
Drive adoption of AI-driven planning and optimization across the sales organization
Champion the sales teams' use of proprietary platforms
Partner with Strategy and Analytics teams on file audits, performance diagnostics, and innovation pilots

Skills & Qualifications

Minimum of 12 years of experience in fundraising, direct mail, or marketing services
Bachelor's degree in Business Administration, marketing, or a related field; MBA is preferred
Demonstrated leadership of sales or client success teams
Proven track record of revenue growth and enterprise client expansion
Experience selling complex, multi-service solutions to national nonprofits
Strong verbal, written, and interpersonal communication skills
Able to think strategically while translating marketing trends into scalable sales strategies
Deep comfort with performance metrics and ROI frameworks
Strong financial modeling, forecasting, and deal structuring skills
Prior experience with technology such as CRM, marketing platforms, and AI-driven analytics

HRforGrowth is an extension of the Growth Catalyst Group (GCG), a partnership of companies with more than 65 years of operating experience and a history of successfully serving customers across industries and disciplines. We specialize in Organizational Transformation, Talent Acquisition, Peak Staffing, HR Staff Augmentation, HR Technology Solutions, Outplacement, and all forms of risk mitigation and compliance, benefits and compensation strategies, and performance management.
GCG® is one of the world’s leading providers of business transformation solutions related to supply chain and technology solutions for order fulfillment and marketing execution. We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualiﬁed individual to apply. We are an EEOC Employer.