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Role and Responsibilities:
This person’s job responsibilities include but are not limited to the following:
Clinical Leadership & Supervision
- Provide individual, group, and peer clinical supervision to Family Support Specialists, therapists, interns, and other clinical staff.
- Serve as the first point of contact for clinical case consultation, problem-solving, and guidance.
- Act as licensed backup support to the Clinical Director as needed.
- Promote team morale, cohesion, accountability, and professional growth.
Program Oversight & Quality Assurance
- Ensure clinical services align with agency mission, standards, and evidence-based best practices.
- Conduct regular audits of clinical documentation, treatment plans, progress notes, and discharge summaries to ensure compliance with funder, regulatory, and agency requirements.
- Participate in and co-facilitate peer review, outcome monitoring, and utilization reporting processes.
- Oversee intake assessments, treatment planning, interventions, and discharge planning as appropriate.
Staff Development & Performance Management
- Support onboarding, training, and ongoing professional development of clinical staff.
- Evaluate staff performance and provide regular, constructive feedback, including participation in annual and interim performance reviews.
- Provide coverage for cases during staffing vacancies or transitions as needed.
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Clinical Services
- Conduct assessments and develop service goals and treatment plans for children and families.
- Provide or support supervised and therapeutic visits, including documentation and court reporting when required.
- Maintain timely, accurate, and professional clinical documentation within the agency’s EHR system.
- Attend case conferences, court hearings, and multidisciplinary meetings related to client care.
On-Call & Crisis Response
- Assist with scheduling and participation in the on-call rotation to ensure continuous clinical coverage.
- Provide guidance and support to clinicians responding to crisis situations.
- Serve as backup to agency on-call systems when needed.
Collaboration & Community Engagement
- Collaborate with leadership across sites to ensure consistent implementation of policies, procedures, and clinical standards.
- Support outreach and collaboration with community providers, schools, courts, and referral sources.
- Remain informed about community resources and contribute to strengthening systemic support for families.
Compliance & Ethical Practice
- Ensure adherence to Pennsylvania and Florida child abuse reporting laws, agency policies, and standards of care.
- Uphold ethical, professional, and culturally responsive practice across all services.
- Complete required agency trainings and certifications.
Other Duties
- Perform additional responsibilities as assigned by the Clinical Director or agency leadership in support of program goals.
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