DescriptionPURPOSE/SCOPE OF RESPONSIBILITY
To provide career advising, case management, job development, and community outreach with refugee and other eligible populations
ESSENTIAL DUTIES, RESPONSIBILITIES, & COMPETENCIES
- Provides case management including assessment, testing, counseling, daily interaction with clients and follow up
- Actively engages in job development by creating and maintain employer relationships that support successful placement and retention
- Assists with job placement and continues to monitor job retention
- Maintains client-related documentation standards by preparing and completing in a timely manner all required records and reports for all assigned clients. (Computerized case notes, MIS documentation, Individual Service Strategy (ISS) completion, recording hours, and testing)
- Represents the agency professionally with stakeholders and collaborators
- Classroom instruction: develops and leads employment-related classroom activities, workshops
- Assists clients with resume preparation, cover letters, and interview preparation
- Works closely with English as Second Language Instructors/Volunteer Tutors and volunteer mentors to support client services
- Works closely with clients on barrier removal (problems preventing the clients from obtaining and retaining employment), one-on-one and/or in group settings
- Maintains safe and clean working environment by complying with health and safety guidelines
Qualifications
- Bachelor’s Degree in human services related field required. Master’s in social work, counseling, or related field preferred.
- Must have working knowledge of Microsoft Word, Outlook, and databases
- Must have excellent organizational skills to work in a team-oriented, fast-paced environment
- Excellent oral and written communication skills
- Ability to work well with a diverse population of clients
Multilingual preferred.
