Position Description
The Nonprofit Center
The Nonprofit Center at 41 Community Place (NPC) offers capacity-building support to local 501(c)(3) nonprofit organizations with the overall goal of advancing the health and well-being of Anne Arundel County residents. The Center houses nonprofit service providers, offering private office, co-working, and meeting spaces at below-market rates, and serves as an accelerator for smaller nonprofits at its location in Crownsville, Maryland. The NPC also offers professional development, networking opportunities, and resources to all 501(c)3 nonprofits that serve Anne Arundel County residents.
Position Description
This part-time, contractual position reports to the Executive Director of the Nonprofit Center. The employee will work on-site and support the office and meeting/event functions of the Nonprofit Center by performing the following duties:
Welcome nonprofit employees/volunteers and the general public to the NPC, distribute visitor badges, and maintain a visitor log.
Answer phones, responding to inquiries from the general public, county employees, and resident organizations by providing information, explaining procedures, or directing calls to another employee; Maintain an inquiry log.
Determine the availability of meeting space and explain the reservation guidelines process. Schedule and lead walkthroughs with meeting planners
Set up meeting rooms and provide technology assistance for organizations using the space
Offer visitors excellent customer service consistently
Prepare materials for NPC meetings, events, and professional development activities
Assist with data entry and other special projects
Maintain building security by following security protocols and reporting any concerns
Other duties as assigned by the Executive Director
Examples of Duties and Knowledge, Skills and Abilities
Knowledge, Skills, and Abilities
The Office & Events Assistant must be able to:
Read and interpret written instructions
Establish and maintain effective working relationships with other employees and the public
Work well independently and as part of a team
Adapt to changes in the work environment and be able to deal with frequent changes, delays, or unexpected events
Use word processing, spreadsheet, presentation software (Google Suite) effectively
Learn, understand and apply County policies and procedures
Possess an interest in the work of nonprofit organizations in the county
Have flexibility to adjust work hours as needed
Minimum Qualifications
Graduation from an accredited high school or possession of a high school equivalency certificate is required.
Experience in general office support and clerical duties
Ability to communicate with the public in routine matters
Ability to move tables, chairs, and other event-related equipment
Ability to troubleshoot technical issues
NOTE: Up to 20hrs/week, typically Monday - Thursday between the hours of 3:00pm - 9:00pm. Later evenings and weekends on occasion.
NOTE: The selection process includes a comprehensive background investigation.
