We are Hiring!
Job Posting: Family Resource/Support Specialist
Location: 34 East State St, Mt.Morris
Employment Type: 35 hours a week
Salary: $18-$20 an hour
As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Steuben/Livingston builds communities that care for all people. We serve all people seeking help in a safe, welcoming and comforting environment that feels like being home.
If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!
General Description
The Family Resource/Support Specialist is responsible for initiating and maintaining regular and long-term contact
with families for the purpose of strengthening the parent-child relationship; for identifying and interviewing
families to assess their needs, determine eligibility for home visitation services, and provides education to families
regarding resources available, for enhancing parenting skills; providing child development education and activities
to encourage development as well as offering support in the areas of goal setting, community connections, and
family functioning to aid in reducing the family and its members' overall vulnerability and susceptibility to stress.
The Family Resource/Support Specialist is responsible for identifying and interviewing families to assess their
needs, determine eligibility for home visitation services, and provides education to families regarding resources
available in Steuben County. The Family Resource/Support Specialist is also responsible for nurturing existing
partnerships with referral sources as well as seeking and building new relationships to increase referrals received
and coordinate services.
Essential Duties and Responsibilities
• Establishes a trusting relationship with families by initiating and maintaining regular contact through home
visiting
• Familiarizes self with parent-child interaction and child development materials and activities
• Applies basic advocacy and support skills to foster self-sufficiency and a healthy interdependence with the
community in families
• Familiarizes self with the dynamics of child abuse and neglect and demonstrates skill in using this
knowledge
• Seeks and maintains knowledge regarding existing referral sources, sharing this information with families
as well as assisting families in the acquisition of such services as appropriate
• Works in collaboration with families to identify strengths and establish goals
• Plans and facilitates regular parent groups/socialization events for families
• Records observation of home visits in an acceptable and timely manner into the HFNY Management
Information System
• Distributes and collects screening tool to all referral sources throughout Steuben County
• Maintains positive working relationships with all referral sources located throughout Steuben County while
seeking and building new partnerships to increase referrals received
• Acts as representative to community by providing occasional presentations to referral sources or other
interested parties throughout Steuben County
• Conducts and documents Family Resilience Opportunity for Growth (FROG) assessments on identified
families, presents appropriate families to Program Supervisor and ensures a seamless transition of the
family to the Family Support Specialist
• Seeks and maintains knowledge regarding existing referral sources throughout Steuben County, sharing
this information with families as appropriate
• Provides short-term direct service, such as family advocacy, as directed by Program Supervisor
• Records Family Resilience Opportunity for Growth (FROG) assessment narratives in an acceptable and
timely manner into the HFNY Management Information System
• Completes all required documentation, reports and HFNY State Forms and enters them into the HFNY
Management Information System in a timely manner
• Completes Healthy Families Family Resilience Opportunity for Growth (FROG) Community Outreach Core
Training, orientation and subsequent recommended trainings and conferences
• Participates in all Family Resource Specialist quality assurance visits with Prevent Child Abuse New York as
well as quality assurance visits with HFNY Program Contract Manager as required
• Participates in regular staff meetings and meetings with supervisor
• Manages assigned caseload
• Completes other duties as assigned
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required
