Helping people thrive on their own terms. Where independence begins.
Casual Support Worker role available in Ipswich, offering flexible shifts to support work–life balance, study, and caring commitments.
About The Role:
Make every day meaningful as a Support Worker at Northcott.
Our programs assist young people to learn social skills, independent living skills including cooking and travel training, with plenty of focus on creativity and wellbeing too. You will be supporting participants to access to the community and engage with peers.
In this role, you will:
- Provide personal care that promotes dignity and independence as required (e.g. showering, toileting, continence support).
- Support safe manual handling and mobility using hoists and other aids.
- Follow individual care plans to meet health needs such as epilepsy or wound care.
- Require Excellent verbal and written communication skills.
- Prepare meals and assist with mealtimes in line with mealtime management plans.
- Require a demonstrated commitment to supporting and promoting the individual needs of our customers
- Develop positive relationships with our customers and to support their individual care plans, as appropriate.
- Require experience supporting customers with psychosocial disability, Intellectual disability, physical disability, epilepsy and behaviours of concern.
You will be surrounded by an experienced, supportive team who will help you grow your skills and build a rewarding career in disability support.
Benefits, Perks & wellbeing:
At Northcott, we believe in looking after the people who drive our organisation. That’s why we offer a range of fantastic employee benefits designed to support your wellbeing, lifestyle, and career growth.
- Exclusive Discounts & Benefits – Enjoy discounted health insurance, gym memberships, motor services and more.
- Salary Packaging – Boost your take-home pay and save on tax with up to $15,900 annually. Enjoy the benefits of salary packaging—no matter where else you work.
- Perkbox – Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.
- Family-Friendly Workplace – Flexible support to help you balance home and work life.
- Learning & Career Growth – Ongoing training, development, and opportunities to advance your career, with your contributions always valued.
Skills & Experience:
- A flexible approach to work — you are happy to support across various shifts, including mornings (6am to 9am), afternoons & evenings (2.30pm to 8pm) and weekends.
- Disability Industry experience.
- Experience in Mental Health and Behaviour Support Plans.
- You are confident with manual handling, non verbal, medication administration, and safe transport.
- You have experience supporting people with varying physical, cognitive or behavioural needs — and always lead with respect.
- The ability to stay calm, think quickly, and provide steady, confident support — even when things get challenging.
- A positive attitude, a team spirit, and a genuine passion for helping others achieve their goals.
- You love learning, connecting, and helping others live more independently.
Support Worker Position Description
How To Apply:
Click APPLY to submit your application.
Please include:
- Your current resume
- A short cover letter outlining your skills, experience and what interests you about this role.
We encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story
At Northcott, we believe everyone deserves the chance to live life their way. As a not-for-profit disability service provider, we support people with disability to explore new possibilities, reach their goals, and shape their own futures. Joining Northcott means becoming part of a passionate, purpose-driven team that grows together and celebrates every success — big or small.
Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email recruitment@northcott.com.au .
