Strategy, Portfolio Leadership & Product Innovation - Develop and execute a multi-year strategy to grow NSC’s driver and fleet safety training portfolio, ensuring financial sustainability and measurable reductions in motor vehicle incidents.
- Lead end-to-end product lifecycle management—including market assessment, design, validation, launch, and continuous improvement—with a strong emphasis on defensive driving, commercial driver training, and fleet‑specific learning solutions.
- Integrate emerging technologies such as telematics, ADAS/driver-assistance analytics, simulation, and scenario‑based learning to enhance on‑road behavior and outcomes.
- Maintain governance for content accuracy, ADA compliance, multilingual accessibility, and alignment with current road‑safety research.
Program Performance, Outcomes & Quality - Establish logic models and evaluation frameworks that demonstrate connections between training participation, behavior change, collision reduction, and safety ROI.
- Use fleet safety data, telematics insights, crash trends, instructor feedback, and learner experience metrics to drive continuous program improvement.
- Ensure training reflects evolving research, FMCSA/DOT guidance, insurer risk models, and industry best practices in driver behavior and traffic safety.
Strategic Partnerships & Industry Leadership - Represent NSC as a senior leader within national coalitions and industry forums, including the International Advisory Committee on Defensive Driving.
- Build strategic alliances with employer fleets, motor carriers, insurers, telematics providers, CDL training programs, government agencies, and researchers to expand impact and reach.
- Lead or support grant‑funded initiatives and collaborate with Development to secure and steward resources that further public‑good driver safety programming.
- Publish insights and contribute to policy and advocacy efforts grounded in evidence-based defensive driving practice.
Cross‑Functional Leadership & Collaboration - Partner with IT, Product Development, Marketing, Government Affairs, Membership, Customer Operations, and Training Delivery to ensure cohesive program execution.
- Collaborate to develop Instructor Guides, participant materials, CDL‑ and fleet‑focused eLearning modules, and other scalable training assets.
- Serve as the “voice of the customer”—including employer fleets, drivers, instructors, and community partners—to guide organizational decision-making and product strategy.
Team Leadership & Talent Development - Lead and develop a diverse, high‑performing team across curriculum development, delivery operations, evaluation, and partnerships.
- Build an inclusive, mission‑driven culture grounded in accountability, transparency, and data-informed decision-making.
- Ensure strong talent pipelines and succession planning; maintain 100% completion of individual development plans.
- Successfully manage remote team environments and support cross-functional collaboration.
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