DescriptionJob Description: The Administrative Assistant provides receptionist and administrative support duties of moderate complexity for the Chief Operating Officer and the Executive Team. The ideal candidate will have an understanding of confidentiality, knowledge of Microsoft Office and proficiency with computer applications along with excellent customer service experience. Some duties of the role include but are not limited to greeting visitors, answering phones, managing calendar, effectively communicating via phone and email, filing, scanning, copying, preparing and editing documents using independent judgment in content and style, and managing tasks associated with various projects.
What you'll be doing:
- Perform receptionist duties, acknowledging and assisting clients, visitors, vendors, etc.
- Answer phones, route calls, take message for staff.
- Communicate with staff regarding clients and visitors.
- Perform administrative tasks such as typing, scanning, faxing, data entry and filing.
- Organize documents and electronic information, including retrieving and sorting mail, sharing and sorting documents, etc.
- Take meeting minutes, assist with creating agendas and other written communications, taken verbally from administrator.
- Schedule/reschedule interviews, community stakeholder meetings, staff meetings, and occasionally special events like retreats, team events and luncheons, etc.
- Run monthly and quarterly reports in the electronic health record (EHR) and assist with analyzing data.
- Handle or delegate client complaints and investigations.
- Proofread, edit, and create important documents and emails.
- Perform research on community events, as needed, to include topics/information required.
- Complete other duties as assigned.
This job description is only a summary of the typical functions of the job and is not designed to be an exhaustive or comprehensive list of all possible duties, tasks, or responsibilities that are required of the employee as they may change, or new ones may be assigned at any time with or without notice.
QualificationsWhat we're looking for:
- High School Diploma or equivalent
- Excellent verbal and written communication skills
- Good organizational and documentation skills
- Working knowledge of Microsoft Office applications
- Knowledge and proficiency with computer applications
- Customer service experience
Benefits
What we offer:
- Competitive medical, dental, and vision premiums
- State Retirement participation through RSA plus an optional 457b plan with a company match
- Nine (9) paid holidays throughout the year
- Ability to continually accrue up to 15 days of PTO a year (unused rolls over)
- Company-paid Group Life and AD&D insurance and Long-Term Disability
- Licensure reimbursement
- Tuition discounts through learning partnerships with Athens State University and Capella University
We are compassionate towards those impacted by behavioral health disorders.
We are dedicated to one another through collaboration and teamwork.
We are optimistic problem-solvers who do what it takes to get the job done.
