Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.
About the Opportunity
To be the frontline person and advocate for a group of residents. You will take ownership of their wellbeing and care by maintaining a schedule of checking in to ensure they are comfortable, and their needs have been addressed.
o Problem solve and attend to gaps in resident needs, where necessary, by collaboratively supporting the care team to ensure ideal delivery of resident care and support.
o To be the day-to-day relationship link for families, keeping them up to date with the care and wellbeing needs of the resident.
o Build strong and inclusive relationships by communicating effectively with residents, families and staff team members.
About you
The successful candidate must demonstrate the following:
o Certificate IV in Aged Care or equivalent required
o Minimum of 12 months’ work experience as an PCW within residential aged care
o Strong and clear verbal communication skills
o Good care knowledge
o Strong customer service skills
o Knowledge of compliance requirements
o Good systems knowledge and IT skills
o All mandatory learning up to date
o Team coordination or coaching skills (desirable)
o Flexibility and reliability with a strong commitment to work!
o Ability to communicate effectively with residents, families and all levels of staff
o Strong passion for working with the elderly
What We Can Offer
Our culture is both supportive and collaborative, where you can make your role your own. In return you'll get:
o A work culture that truly values you and invests in your career.
o Salary packaging & tax benefits up to $15,900 tax free & additional $2,650 entertainment
o Up to 10 weeks parental paid leave, 1 additional public holiday per year nominated by Bolton Clarke, up to 2 days a year infectious illness leave
o A range of employee discounts and benefits.
o Free seasonal flu vaccinations
o Ongoing professional development and career opportunities.
o Mental Health Programs (EAP).
Our residential aged care communities are supported by specialised teams who care deeply about our residents’ individual needs. Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance.
