Project Planning & Execution:
- Lead end-to-end project management for IT initiatives (software deployments, infrastructure upgrades, cloud migrations, integrations, etc.).
- Define project scope, goals, deliverables, timelines, resource needs, and budget.
- Create and maintain detailed project plans, schedules, and documentation.
- Ensure project milestones and objectives are met according to agreed requirements.
- Drive implementation of ITSM Framework (Service Now)
Stakeholder Management:
- Collaborate with business owners, technical teams, and external partners to define requirements and ensure project alignment.
- Facilitate regular communication, status reporting, and progress reviews, steering committees with stakeholders.
- Address risks, issues, and changes proactively; manage escalations where necessary.
Team Coordination & Leadership:
- Coordinate cross-functional/departmemt projects
- Promote strong teamwork, accountability, and transparent communication.
- Provide guidance, direction, and support to ensure successful project outcomes.
Quality Assurance & Governance:
- Ensure compliance with IT standards, security policies, and regulatory requirements.
- Conduct risk assessments and implement mitigation strategies.
- Drive acceptance testing, documentation, and operational handover.
Financial & Vendor Management:
- Manage project budgets, forecasts, and financial tracking.
- Manage vendors if involved in the project
