SUMMARY:
The Philanthropy Coordinator has responsibility for supporting the administrative aspects of the organization’s fundraising efforts in a timely and accurate manner. This includes managing gift processing for all aspects of the fundraising program; preparing donor correspondence and acknowledgements; responding to donor inquiries and requests for information; maintaining accurate information in the database; generating reports from the database; and coordinating with the Finance Department on documentation of funds raised. This role also supports development-related events through list management, sponsorship tracking, and acknowledgements.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Processes philanthropic gifts on a daily basis, ensuring timely and accurate data entry and adhering to all coding and categorizing requirements for the Raiser’s Edge database.
Uses Raiser’s Edge to pull data for the direct mail program, create reports, and assist in performing analysis of the database as required.
Works with marketing to create appeal-specific web pages in conjunction with direct mail fundraising.
Prepares acknowledgement letters, typically on a weekly basis, reflecting specific requirements. Assures the letters are accurate and timely.
Responds to donor inquires that arise throughout the year, from clarifying gift information to recording requests for special handling.
Works closely with temporary/seasonal employees hired to help with data entry in order to ensure quality control and flag any issues.
Coordinates with the Finance Department on charitable funds raised, creating monthly gift reports, and supporting the financial reconciliation process as needed. Investigates gifts that require special handling from an accounting standpoint.
Works in partnership with the philanthropy team to keep information current and accurate within Raiser’s Edge.
Assists with the coordination and execution of special events and other projects including managing lists, tracking RSVPs, preparing name tags, and other related activities as needed.
Uses Constant Contact to email updates and e-solicitations to Goodwill’s donor base and other constituencies using approved copy and content.
Coordinates large mailings generated by the Marketing and Development teams.
Supports the department by answering the departmental phone and email, fielding questions from constituents, ordering supplies.
Serves as back up to the Executive Administrator in the Executive Office by answering phones, greeting guests and supporting meetings.
Performs other duties as required.
LEVEL OF RESPONSIBILITY
Employee may work independently, but work is often reviewed by immediate supervisor.
Employee exercises discretion within area of responsibility.
Employee advises others within the organization on matters within area of expertise.
SUPERVISORY RESPONSIBILITIES
Does not have any supervisory responsibilities.
QUALIFICATION REQUIREMENTS:
Bachelor’s degree (preferred) or Associate’s degree and two years of related experience.
Two (2) years of work experience in addition to above.
Strong attention to detail and superior organizational skills.
Proficiency with Microsoft Office, particularly Word and Excel.
Familiarity with databases; prior experience with Raiser’s Edge preferred.
Strong written communication skills, along with good interpersonal skills.
Familiarity with a web Content Management System highly desirable.
Ability to handle sensitive information confidentially.
Ability to adapt to changing priorities and manage multiple projects.
Demonstrated initiative and commitment to meeting tight deadlines.
Team player who is willing to adjust in order to reach goals.
Satisfactory results of all required Goodwill background checks.
WORKING CONDITIONS AND PHYSICAL EFFORT
The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.
Physical Demands/Efforts
Must be able to sit for prolonged periods of time working on a computer.
Duties regularly require periods of standing, walking and reaching
Utilizes finger dexterity to perform computer operations, handle or feel objects, tools, or controls.
May be required to lift or move up to 10 pounds.
Mental & Visual Demands
Considerable mental concentration to effectively execute complex tasks.
Work occasionally requires visual effort for extended periods of time.
Specific vision abilities required by this job include depth perception, peripheral vision, the ability to distinguish basic colors and the ability to adjust vision to bring objects into focus.
Work Environment and Hazards
Working environment is an office setting where the noise level is usually moderate
Occasionally required to travel to various locations to attend fundraising events.
The incumbent will be exposed to a diverse group of individuals, including individuals with disabilities.
AMERICANS WITH DISABILITIES ACT
Morgan Memorial Goodwill Industries, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
