Support Worker

Community Integrated Care • Full-time • Gateshead, Nebraska • 2m ago

Benefits & USP’s:

We are passionate about our people and every year we invest heavily in our front-line worker pay, in line with the Living Wage increase each April. This means that from 1st April 2026, our payrate for this role will be increasing to £13.12 per hour

£13.12 per Hour
Work doing the things you enjoy, meaning work never feels like work
Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
Managed by supportive leaders
28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
Pension Scheme
No uniform - we wear our casual clothes
Flexible Working Hours & Shift patterns
We will pay for your DBS / PVG
We are based in one location, so no need to be a car driver
Guaranteed & Contracted Hours
Spend your whole shift with the person you support, making the biggest impact on their lives
Shopping Discounts Scheme
Ongoing continued professional development and progression opportunities
Recommend a Friend Bonus scheme
Financial Hardship Fund
Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you’ll be supporting & more about the role:

We are completely personalised service.

To have an understanding approach around our daily challenges.

We work with support and contribution from family members of the people in our services.

How people are supported to be independent living in their homes and the exceptional level of support we give

How we are adaptable and flexible as a team

We support people to access community facilities and person-centred activities.

We involve and develop together to do things better.

Support is never finished it is always changing.

How we support each other as a team.

We enjoy different things to go out on 1-1 with staff to the shops, car shows cafes and theatres.

We also enjoy time in our home watching movies baking and spending time in our large garden.

We need highly reliable and motivated people with a passion for what you do.

We need you to be flexible to meet our needs and our service.

We need you to be non-judgmental and be a people person and a team player.

We need you to commit to our core values and “think differently”.

We need you to understand our compliance with contracts and CQC and accept that we don’t live and work in an ideal world.

We need you to commit to being totally personalised in all that you do – we are at the centre of our support.

We need you to always communicate and listen to us and respect what we have to say.

We need you to always be open and honest.

We need you to able to have positive relationships with our families and circles of support.

We need you always be committed to what you do

We have a range of shifts staff will work 8am -8pm 8.30am till 8pm and a 10.00am till 2.00pm to support us to have our 1-1 time.

We also have 1 night staff working 8pm till 8pm.

Our staff have to have all mandatory training as well as moving and positioning, PEG, Catheter and understanding of learning disability and alcohol abuse

Your values:

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we're really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:

- Patience
- Empathy, compassion and sensitivity to others
- A strong work ethic
- Reliability
- Honesty
- Determination

- A problem solver
- Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

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