Assistant Shop Manager

Demelza • Part-time • West Wickham, Kent • 1w ago

We are looking for a talented Assistant Shop Manager to work alongside the Shop Manager in our West Wickham shop, working flexibly across the seven day trading week.

You should have a commercial or charity retail background and be committed to providing a source of income to Demelza Hospice Care for Children. You should be enthusiastic, passionate and driven to ensure every customer and donor has the best possible customer service and experience.

As the Assistant Shop Manager, you will be responsible for the day to day running of the shop in the absence of the Shop Manager. You will ensure all donations are prepared and sorted ready for the shop floor with a focus on gift aided donations.

You will need a creative flare to maintain excellent visual merchandising on the shop floor and ensure window displays are changed in line with our seasonal/events calendar. Computer skills are a requirement for this role, particularly knowledge of Microsoft Office.

The role involves working alongside and assisting in the management and development of a team of dedicated volunteers; you will have the skills to prioritise workload and provide guidance and training. You will empower your team to deliver the best service possible.

This is a part time role of 21 hours per week working every Sunday plus 2 other days.

This role will involve moderate moving and handling. For insurance purposes, the post holder must be aged 18 or over.

For an informal chat, please contact Leanne Stearn, Area Retail Manager via email: leanne.stearn@demelza.org.uk.

Closing Date - 29/03/2026
Interview Date - 10/04/2026

Demelza greatly values the benefits of a diverse team and embraces diversity, equality, and inclusion in all areas of its work. We are committed to building a diverse and authentic workplace, ensuring that our team reflects the diversity of the children and families we support. We encourage candidates from all backgrounds.

To see how we process your data, please see the Employee Recruitment Privacy Notice attached to this advert.
An enhanced DBS Disclosure check may be taken dependant on role. Demelza is an equal opportunities employer. Registered Charity No 1039651. Demelza is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

The Company

Demelza delivers extraordinary care to extraordinary children who are facing serious or life-limiting conditions, throughout Kent, South East London and East Sussex. We’re here to support them and their families at every step – from first diagnosis and for as long as we’re needed. Demelza believes in care that doesn’t back down. We are Demelza.

The Benefits

Wellbeing events and support

Access to benefits and wellbeing platform through Computershare Employee Assistance

Access to training and development opportunities

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