At Alzheimer’s Society, we believe
no one should face dementia alone. Every conversation, every visit and every
small moment of reassurance can make a real difference. We are looking for a
warm, thoughtful and organised Dementia Adviser to join our supportive team in North
Lancashire (Fylde and Wyre area) working 21 hours per week.
You will work closely with people
living with dementia and those who care about them, providing ongoing support. You
will listen carefully, understand what matters most to each person and offer
guidance that helps them feel steadier and more confident as their situation
changes.
Your days will be varied and
meaningful. You might be visiting someone at home, offering calm reassurance
over the phone, or working closely with other professionals to make sure the
right support is in place. We operate a triage system for new referrals and you
will play your part in making sure people are responded to quickly and
thoughtfully. You will manage your own caseload, keeping clear and accurate
records, while always seeing the person behind the paperwork.
You will be part of a caring and
dynamic local team who share ideas, reflect together and support one another.
There will be time to meet as a team and opportunities to keep growing your
knowledge of dementia, with your manager and colleagues alongside you.
You will also complete the training and deliver Dementia Friends sessions to wider communities.
About you
You will have:
- ·An
understanding of dementia, or a willingness to learn about the experiences of
people living with dementia and those who care for them.
- Experience
providing information, guidance, advice or emotional support - this could be
from health, social care, community, voluntary, customer service or other
people focused roles.
- You will be
able to listen and communicate, with the ability to build trust and rapport
with people from a wide range of backgrounds.
- The ability to
manage your workload effectively, with appropriate support and tools, and to
balance competing priorities.
- Confidence
using IT systems to maintain accurate and confidential records.
- A
compassionate, non-judgemental and person-centred approach, with respect for
diversity and individual lived experiences.
- The ability to
travel independently.
The confidence
and ability to communicate with a wide range of people, adapting your approach
to ensure understanding. You will be required to speak publicly at events about
dementia, delivering information and signposting people to further resources
and networks.
Please don’t be put off from
applying if you don’t meet every single requirement listed. We recognise the
value of transferable skills and lived experience, and we’re keen to hear from
candidates who can demonstrate potential, capability and a willingness to
learn.
Key Responsibilities:
- Build
supportive, trusting relationships with people living with dementia and their
carers across, recognising and respecting individual needs and circumstances.
- Provide
personalised information, advice and emotional support that reflects each
person’s culture, background, values and preferences.
- Deliver
support through home visits, telephone contact and partnership working other
professionals.
- Participate in
the triage rota, ensuring new referrals are handled promptly, sensitively and
equitably.
- Manage a
defined caseload, maintaining accurate, respectful and confidential records.
- ·Signpost and
connect individuals to appropriate local services and community networks,
reducing isolation and increasing access to support.
- Work
collaboratively within a supportive team environment, contributing to
reflective practice and continuous improvement.
- Facilitate
and deliver regular peer support groups, creating a safe, inclusive environment
where people affected by dementia can share experiences, build connections, and
access tailored information and guidance.
Interviews for this role have been
provisionally scheduled to take place on Teams on w/c 22nd June.
