World Cafe Live is a nonprofit organization founded on the principles of welcoming. Our mission is to open doors to shared music and culinary experiences that create connections, inspire learning and celebrate who we all are. We are a place for music. We are a place for learning. We are a place for community.
Since opening in 2004, we have been a vibrant hub for independent live music in Philadelphia. We invite over 150,000 people through our doors every year, supporting emerging and established artists, creating educational programs, and welcoming audiences of all ages and abilities. In addition to presenting over 500 shows each year, World Cafe Live offers great food and beverages daily and caters over two hundred special events annually.
Shifting from recovery to resilience, we are now enthusiastically preparing to celebrate 20 years of being open with a renewed focus on civic engagement, accessibility, and what it means to define a positive WCL experience for all employees, artists, and guests. As an equal-opportunity employer, we strive to create a space where you can bring your authentic whole self to work. We look forward to you joining our team.
Server Assistant
A server assistant position at World Cafe Live offers a great opportunity for a talented, creative, and energetic hospitality professional to bring their dedication and excitement to two unique spaces in Philadelphia. The World Cafe Live footprint includes both The Lounge (a restaurant and bar that accommodates 140 seated or 220 standing), and The Music Hall that comfortably seats 300 and expands to accommodate 650 standing. The Front of House team will oversee every aspect of guests needs for full service during all events. This includes a la carte service and catering opportunities.
Server Assistants will be part of team reporting directly to the Front of House Manager with direct support from the Bar Manager and Director of Food & Beverage. This is a great opportunity for a hard working individual looking to gain experience in the industry. This is a part-time hourly position with possibility for full time hours as needed.
Primary Duties
- support servers and bartenders in all dining needs for guests in The Lounge and Music Hall for all events
- meet all standards of service for the best guest experience
- support service for catered private events
- prep and maintain all necessary supplies for service
- stay informed on current menu offerings and relevant beverage details
- maintain ServSafe and RAMPS certification and enforce and maintain all Office of Food Protection Health and Safety and PLCB standards
- support peers and management in providing the safest and most positive work environment
The successful candidate will possess the following attributes:
- Positive attitude, especially in challenging situations
- Team oriented mindset, with the ability to work indepenently
- Ability to multi-task in a high-paced atmosphere
- Ability to work for 8 hours in a row and lift 50lbs
- Availability to work flexible hours primarily including nights and weekends
- Appreciation for independent, small business and live music
Compensation: This is an hourly part-time position for approx. 15-35 hours a week with a base hourly rate of $12/hour for a la carte service and $23/hour for catering service (plus any additional tip outs directly paid out after service). Additional benefits available with full-time status.
