As the Referrals and Placements Manager, you'll lead and coordinate the end-to-end placement, referral and assessment process across Making Space services within our regulated and supported living divisions.
You’ll be a key interface with Local Authorities, Integrated Care Systems (ICS) and commissioners, ensuring safe, timely and well-informed placement decisions while supporting services to maximise occupancy and reduce hard-to-fill beds.
Key responsibilities include:
• Be the single point of access for referrals and manage the process from enquiry to placement decision.
• Coordinate assessments and chair the Assessment & Allocations Panel, producing clear recommendations for Service Managers.
• Build strong relationships with Local Authorities, ICS partners and commissioners, and negotiate placements, rates and bespoke care packages.
• Drive performance against occupancy, void reduction and income targets, using insight to improve pathways and tackle hard-to-fill beds
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