Long-Term Care Ombudsman – Butler County, PA
At Catholic Charities, Diocese of Pittsburgh, we believe that all stages of human life are sacred and that the dignity of the human person is the foundation of a moral vision for society.
We’re seeking a compassionate Long-Term Care Ombudsman to help ensure that older adults residing in long-term care facilities are in the safest and least-restrictive living situations.
With your education, experience, and compassionate heart you know the importance of keeping the most vulnerable in our community safe.
We offer successful candidates a competitive salary, strong health benefits (including medical, dental and vision) that are effective the first of the month following hire date and generous time off programs that includes15 paid holidays a year. We also have a solid retirement plan that is fully funded by Catholic Charities along with other benefits.
In addition, the Long-Term Care Ombudsman is able to work from home following training.
We have a collaborative and friendly team focused culture at Catholic Charities, and we are proud to be designated by the Pittsburgh Business Times as one of the Best Places to Work in Western Pennsylvania in 2022, 2023, 2024, 2025, and 2026.
Take a look at the Long-Term Care Ombudsman description below and let us know if you’re ready to help protect the elderly in Butler County.
Long-Term Care Ombudsman Key Performance Objectives Include:
- Receives and resolves complaints related to residents in long-term care facilities following the PA Department of Aging Ombudsman Program regulations and procedures.
- Conducts on-site visits of long-term care facilities including nursing, personal care/assisted living facilities, and domiciliary care homes to conduct investigations and resolve concerns.
- Accurately and promptly documents case notes and program activities in accordance with PA Department of Aging guidelines.
- Ensures accurate data is provided to the PA Department of Aging within established timeframes.
- Collaborates with and supports Ombudsman Volunteers including program training.
- Successfully completes required certification training programs.
- Participate in Regional Networking Meetings and the Annual Ombudsman Conference.
- Maintains confidentiality in communication with participants, staff, and others to preserve client and staff rights.
20.00 per hour.