SALARY: $66,0000-$70,000 Annually
The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.
To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.
The West Side YMCA is seeking a Residence Director. Under the supervision of the Guest Rooms and Residence Director, the Residence Director will provide leadership and direction to the successful operation of the Branch Guest Rooms Department as well as well as Inclusionary Housing by leading and demonstrating outstanding hospitality and the fulfillment of related job responsibilities. These responsibilities include assisting with all aspects of guest room sales, service, satisfaction, compliance and retention. Provide excellent customer service to our guests at all times. Oversee the day-to-day management of the daily guest room, transitional guest areas and department. Provide leadership and management of Inclusionary Housing tenants by ensuring all residence are in compliance with leases, agencies, etc. Assist in maximizing sales of rooms while exceeding expectations. The Residence Director will also work closely with the RSC staff and housing agencies to ensure a safe, quality experience for guests and residents. The Residence Director carries out the mission and vision of the Y and adheres to the Y values when dealing with staff and customers.
