For over 117 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
STATEMENT OF THE JOB:
* Accompany clients to Medicaid, Social Security and Public Assistance offices and the sites of any other entities from which a client seeks to receive benefits or services.
* Document work activities in the agency records and generate reports based on those services.
* Connect clients to behavioral health services, substance use services, medical services and social service supports.
* Assist programs with completing client satisfaction surveys.
* Responsible for tracking information/ deliverables for the Cabrini grant funds.
* Provide each individual client with information regarding their benefits, and work to encourage and facilitate connection to benefits.
* Actively participate in weekly supervision, case conferences, staff and clinical meetings and staff meetings
* Meet with clients and discuss their benefit issues, as well as financial management and service needs. * Maintain accurate recordings in case files
* Reporting to Behavioral Health Services Administration and/or Agency Administration issues that may have a negative impact on the reputation of the Agency, client and/or staff welfare or any corporate compliance issue.
* Prepare contact notes, incident reports and other documentation as needed
* Act as resource for Clinical Manager and Administrative Office.
* Performs other related duties as requested or assigned
QUALIFICATIONS:
* Bachelor’s Degree in Human Services or related field or an Associates with an additional 2 years experience.
* 2 years’ experience coordinating benefits; or Lived recipient experience
* Comfortable with public speaking, lobbying and advocacy.
* Flexibility & Creativity.
* Ability to work flexible hours and days – including weekends/evenings/holidays according to needs of a 24/7 program, to work evening hours as assigned.
* Ability to walk four flights of stairs.
* Able to lift up to 10 pounds.
BENEFITS:
* We offer competitive salary and excellent benefits including:
* Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
* Medical
* Dental
* Vision
* Retirement Savings with Agency Match
* Transit
* Flexible Spending Account
* Life insurance
* Public Loan Forgiveness Qualified Employer
* Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at: www.ccbq.org EOE/AA.
