Intake Specialist - Public Housing - Non Profit

Living Talent Company • Full-time • Florida, Florida • 9m ago

Change lives, build futures: Join this non-profit and empower individuals and families to achieve stable housing and a brighter tomorrow!!

The Intake Specialists general responsibilities include:

Administering and facilitating the processing of all applicants.
Effective Communication (phone, in-person, email) with the public, business partners, and internal colleagues.
Time management, attention to detail, and accuracy.

Duties include:

Applicant Screening and Processing:

Interviewing and verifying data.
Conducting credit checks and determining eligibility.
Logging applications and data entry.
Explaining program requirements, and notifying applicants of determination in writing.

Waiting List Management:

Communication and Reporting:

Knowledge, Skills, and Abilities:

Organized & Detail-Oriented: Keep things running smoothly with top-notch organization and a focus on accuracy.
Numbers: Handle rent calculations and other finance tasks.
People Person: Conduct interviews and interact with everyone respectfully and professionally.
Confidentiality: Keep information safe and secure.
Tech & Writing Savvy: Write reports, forms, and letters, and handle common computer programs with confidence.
The ability to navigate complex regulations and policies. You will be trained on federal, state, and local rules, regulations, and policies).

Education & Experience Highlights:

College Degree: Associate in business or public administration preferred.
Field Experience: 1 year working in public housing, social services, or case management (or relevant combo of experience and education).