Do you have administrative experience? Are you passionate about helping your community?
We're in search of a Receptionist for Community Relations organization. This position is a Full Time, In Person, Temporary Assignment.
ORGANIZATION TYPE: Community Relations
LOCATION: Chicago, IL
POSITION TITLE: Receptionist
SCHEDULE: Full Time (40 hrs./wk.), Fully In Person
DURATION: Temporary
HOURLY RATE: $25-28.50/hr. DOE
Is This Your Dream Job? As the Receptionist, you will serve members of the public who contact the office by telephone, email, walk‐in, or by appointment, and help them with language access, including providing language translation/interpretation in English/Spanish and directing clients to the agency’s services, programs and other internal/external resources.
Our Ideal Candidate:
- Excellent language proficiency in English/Spanish required
- 1+ years of experience in Office Receptionist & Office Admin duties/responsibilities
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Excellent written and verbal communication skills
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Excellent customer service skills
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Proficient in using Microsoft Office and Internet-based applications.
How You Will Spend Your Day:
- Answering incoming phone calls, answering and greeting clients at the front door, directing people to the appropriate NCR program staff, and/or taking messages and setting up appointments
- Providing excellent customer service, interacting with clients who walk in, call, or email, and informing them about NCR program(s) and service(s)
- Conducting client assessments and intakes to gauge the services they need, directing clients to the appropriate NCR services and resources, scheduling appointments, or providing referrals to external service providers when NCR does not offer specific services or programs
- Updating NCR’s website and social media about the latest programs/services, and responding to emails and social media messages
- Working with the NCR team members to contact clients, requesting follow‐up client documents, ordering office supplies, and overall troubleshooting to help improve theagency’s capacity to provide services
- Assisting with data entry, maintaining, compiling, and preparing client services data, and assisting management with preparing monthly, quarterly, or year‐end reports to grant funders
- Performs other tasks as directed by Executive Director or Senior Management
We’d love to hear from you! If this sounds like the job for you, click on the "Apply" button below.
Know a friend who would be a great fit? Feel free to send us their resume as well.
Is this position not a great fit?
For more information about Careers In Nonprofits and our other available opportunities and workshops, please visit our website at www.careersinnonprofits.com.
