Employment Services Professional Manager
Full-time
Kirksville, MO
Adair County
At Chariton Valley Association (CVA), a proud partner of Center for Human Services, we EMPOWER people with disabilities to achieve their highest level of independence through high-quality, and diverse support services. Chariton Valley is a non-profit organization established by family members and parents of children with disabilities. We provide superior supports in a loving environment.
POSITION SUMMARY
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Affirm the Success of Team Members assigned by recruiting, interviewing, hiring, scheduling, and providing new team members the Department of Mental Health (DMH) and Vocational Rehabilitation (VR) service training: providing constructive and timely feedback through scheduled performance evaluations or during everyday interactions to assigned employees; handling discipline and termination of employees in accordance with company policy; and implementing measures focused on motivation of the Employment Services team to improve performance, quality, or efficiencies.
- Project a Positive Image of CHS by interacting with staff members, external agencies, parents or guardians, and providers in a professional manner.
- Deliver Quality Services to Individuals in their pursuit of employment by ensuring individuals receive quality exploration/discover, planning, and placement in their quest for competitive and integrated employment. This includes oversight of a team of job coaches that will ensure individuals receive the services and supports needed to achieve the highest level of independence as possible on the job.
- Create a Culture of Communication by attending and leading as needed all administrative staff meetings, keeping the management team informed of developments or concerns; working with team members to “problem-solve” issues or concerns as they arise, and participating in all ISP meetings or other team meetings regarding individuals receiving services and/or supports. This responsibility does extend beyond the typical workday schedule to ensure all employees are supported and management notified of urgent events.
- Oversee Documentation Requirements by conducting weekly audits of those supervised to ensure compliance with funding sources and department guidelines for both timeliness of documentation as well as quality.
- Carry On-Call Phone in a rotational basis, as directed by Assistant Director. During this time, the Professional Manager must communicate any and all scheduling changes and coordinate job coach coverage due to call-ins, etc.
SKILLS AND ABILITIES
- Ability to motivate others
- Ability to find solutions
- Ability to think creatively
- Capable of managing others
- Capability to meet deadlines
- Detail-oriented
- Excellent communication skills
- Flexible and able to adapt to changes
- Problem Solver
- Reliable
COMPETENCIES
- Able to follow directions
- Capable of learning proprietary systems quickly, experience in ATS, HRIS/EIS systems a plus
- Capable of qualifying, testing, commissioning and bonding as a Registered Notary Public, if requested
- Experienced in Microsoft Word, Excel, and PowerPoint (Outlook, is a plus)
- Learning-focused
- Organized
- Result-oriented
- Person-centered
- Policy-supportive
- Problem Solver
- Reliable with a sense of urgency
- Respectful and professional in communications
- Welcoming in attitude
- Bachelors degree (BA or BS) from an accredited university and/or a combination of education and direct experience equal to four years.
- Must possess the following certifications or be able to successfully complete upon hire: CPR and First Aid.
- Previous supervisory experience.
MISCELLANEOUS EXPERIENCE
- Must provide proof of valid driver’s license and current personal vehicle insurance.
BENEFITS: CHS offers best-in-industry benefits. Click here to view our Benefits guide for more details
SHIFTS: FT (40 hrs.) Mon-Fri: 8am-4:30pm
EEO STATEMENT
Center for Human Services/Chariton Valley Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This statement applies throughout the life cycle of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 660-826-4401 ext. 553 or 660-665-1111 ask for HR.
