SUMMARY
Under general direction, is responsible for providing direction, guidance and oversight to a number of Program Directors who are directing one or more of the Agency�s programs. Ensures assigned programs Administers are managed in accordance with Agency policies and regulations and requirements of applicable regulatory agencies. Is responsible for overseeing all aspects of assigned programs including personnel, budgeting, services to individuals and physical plant management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities of the Coordinator of Operations will include, but are not limited to the following:
- Ensures that all measures for safety and well-being are maintained at highest level
- Provides overall direction, guidance and supervision to Directors at assigned sites
- Conducts staff meetings with assigned Directors on a regular basis
- Interviews, evaluates, orients, trains, disciplines and recommends hiring and terminating of subordinate staff
- Ensures program actions are conducted in a manner that prevents abuse
- Maintains records on subordinate staff such as level of performance, specific deficiencies, counseling sessions training records, etc.
- Conducts individual supervisory meetings with subordinates in order to discuss program, personnel or training needs and assesses their performance
- Responds to program and work-related questions, problems and complaints from staff, families and outside regulatory agencies
- Ensures that assigned sites are kept clean, neat, healthy and safe
- Develops policies and procedures for assigned sites
- Ensures assigned sites are meeting goals and consumers are receiving optimum care
- Represents division on agency committees and at outside meetings
- Develops long range program plans for assigned sites
- Makes recommendations on new programs and services to be offered at assigned sites
- Prepares various concise written reports as assigned
- Conducts investigations at other agency sites as assigned
- Ensures assigned sites comply with all OPWDD regulations
- Performs related duties as requested
QUALIFICATIONS
- Valid New York State Driver�s License and must maintain it in good standing
- Excellent oral and written communication skills
- Excellent organizational skills
- Ability to read, write, speak and understand English
- Good interpersonal skills necessary to interact effectively with coworkers, employees, residents and their families
- Must be able to maintain the strictest confidentiality
- Proficiency in the use of a personal computer and appropriate software and E-Mail system
- Knowledge of equipment typically used by persons receiving services including wheelchairs and adaptive devices
- Expected to travel on a frequent basis to the sites he/she oversees
- Ability to analyze problems and determine corrective measures
EDUCATION and/or EXPERIENCE
- Bachelor�s Degree in Human Services or related field
- At least seven years of managerial experience, preferably with the developmentally disabled population
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to lift, move and position adults or children in wheelchairs, toilets etc.
- Ability to lift and move training materials and equipment
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Travels to various agency sites to conduct Training Sessions
- Includes a work schedule which by prearrangement may include evenings
- Some walking, bending and standing
